Shaun Pattison

Results-driven professional with extensive experience in driving complex multi-vendor integrations, optimising service delivery ecosystems, and advancing product performance across dynamic telecommunications environments.

Excel at orchestrating end-to-end system integration, cross-functional collaboration, and release governance within high-security, large-scale network operations. Adept at aligning product, service, and technology roadmaps with business objectives to enhance interoperability, scalability, and operational efficiency. Proficient in leading transformation initiatives that unify engineering, testing, and vendor performance under structured delivery frameworks. Skilled in applying Agile, CI/CD, and ITIL principles to streamline multi-platform deployments, strengthen network reliability, and sustain service excellence. Instrumental in cultivating stakeholder partnerships, adjusting third-party engagements, and ensuring seamless execution of enterprise-level technology programmes.

British Telecommunications (BT / EE / T-Mobile UK)

Environment Manager (EE/BT) - Innovations Laboratory, Bristol Technology Hub (Test Lab)                           2020 – March 2026

1. Deliver full compliance for classified network programmes through maintained security clearance and governance integrity across test operations. Elevate availability of test environments by enforcing structured change control, supporting core networks mirroring live production, and guaranteeing readiness for multiple test teams. Strengthen enterprise connectivity by collaborating with design teams to architect corporate environments, then integrating M2M, IoT, D-VPN, and MVNO configurations to enhance interoperability across virtualised systems. Increase reliability of 4G and 5G core operations through precise co-ordination of software release cycles, managing engineering activities across cloud, tenant, and application layers to sustain AMF, MME, PCC, and PGW platforms during upgrades. 

• Expanded testing infrastructure by organising end-to-end laboratory network builds on Ericsson RAN sites located in Bristol, Borehamwood, and Adastral Park to support advanced network experimentation. 
• Secured internal funding by completing cost estimation, project planning, and gap analysis on network builds, whilst collaborating closely with project management teams.
• Accelerated implementation of internal project Galaxy, 5G SBA, and NFV programme by co-ordinating Lab Network teams to build and stabilise development and production environments representing live network conditions across core and RAN domains. 
• Expedited product development velocity by 20% through successful redesign and optimisation of configuration topologies with network designers and graduate engineers in testbed.
• Improved broadband test accuracy by directing hybrid product validation across dual development environments, combining BT landline and LTE 4G backup links for seamless failover testing.
• Restored business continuity during pandemic disruptions by implementing fully remote laboratory framework enabling offsite access, including secure SIM-swap functionality and virtual testing capability.
• Minimised operational expenditure by 50% through consolidation of multiple project builds into unified package release structures, significantly reducing test network downtime.
• Shortened release delivery time by 40% through synchronised management of multi-platform deployments, integrating CI/CD methodologies for improved productivity and cost efficiency.

GNVQ Advanced Business Level 3 - Equivalent to two A Levels

PRINCE2 Foundation - Projects in Controlled Environments, 2014

ITIL V3 Foundation - Information Technology Infrastructure Library, 2016