Shikha Singh
Customer Service / Support
Services offered
Experienced and customer-focused IT Support Engineer with a strong background in troubleshooting, system maintenance, and end-user support across diverse IT environments. Skilled in diagnosing technical issues, managing hardware and software installations, and ensuring the smooth operation of networks and systems. Proven ability to communicate technical information clearly to non-technical users, prioritize tasks under pressure, and deliver timely solutions. Adept at working both independently and within a team, with a commitment to providing high-quality technical support and continuously improving IT services.
Experience
Experienced and customer-focused IT Support Engineer with a strong background in troubleshooting, system maintenance, and end-user support across diverse IT environments. Skilled in diagnosing technical issues, managing hardware and software installations, and ensuring the smooth operation of networks and systems. Proven ability to communicate technical information clearly to non-technical users, prioritize tasks under pressure, and deliver timely solutions. Adept at working both independently and within a team, with a commitment to providing high-quality technical support and continuously improving IT services.
Education
Experience with in the industry of customer service & IT Support engineer for many years
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