Sonia Dhamija

Dedicated and results-driven HR Generalist with 9 years of proven success in optimizing the HR lifecycle. Seeking a challenging opportunity to apply expertise in recruitment, onboarding, employee relations, and training programs. Demonstrated ability to deliver tangible results by streamlining processes, enhancing employee engagement, and ensuring compliance with employment laws. Skilled in cultivating strong stakeholder relationships and providing strategic guidance on HR policies. Committed to fostering a positive and productive work environment that drives organizational success.

HR COORDINATOR at Monal Global, Milton Keynes, UK      Feb 2023 – Present 
Company Profile: Monat Global Corp., or simply Monat, is a privately-held American multi-level marketing company headquartered in Doral, Florida, which sells haircare, skincare, and wellness products. It is a subsidiary of the Alcora Corporation, a private-labelling company formed in 2001. 

Roles and Responsibilities:
• Revolutionized Recruitment Strategies: Spearheaded the development and execution of highly effective recruitment strategies, resulting in a 30% reduction in time-to-hire and a 20% increase in candidate quality. Successfully managed end-to-end recruitment processes, including job ads, candidate sourcing, screening, and interview scheduling for the UK and EU.
• Enhanced Onboarding Efficiency: Orchestrated seamless onboarding experiences, optimizing induction processes, IT setups, and contract management. This contributed to a 25% improvement in new employee assimilation and cross-functional collaboration, fostering a positive onboarding culture.
• Optimized Employment Lifecycle Management: Overhauled the entire employment lifecycle, implementing streamlined processes for onboarding, probations, transfers, promotions, merit increases, and exit interviews. This initiative ensured a 15% reduction in turnover rates and enhanced overall employee satisfaction.
• Navigated Payroll Complexity: Successfully managed intricate payroll processes across multiple European countries (France, Spain, Poland, Lithuania), ensuring compliance and smooth transitions. Mitigated payroll errors, resulting in a 95% accuracy rate.
• Transformed Performance Management: Streamlined performance management through collaborative evaluations, reviews, and assessments. Implemented data-driven target and KPI tracking using Tableau, leading to a 20% improvement in overall team performance.
• Ensured Regulatory Compliance: Proactively maintained legal compliance by updating handbooks, policies, and conducting health and safety checks for UK and EU offices. Collaborated on compliance management across UK and EU, addressing legislative updates promptly.
• Optimized HRIS Processes: Managed and updated HRIS systems, aligning processes across UK, EU, and US offices using Egnyte. Improved data accuracy and accessibility, resulting in a 30% reduction in administrative errors.
• Strategic Finance Collaboration: Collaborated closely with the Finance team to ensure comprehensive compliance information on Social Security, Personal Income Tax, and Health and Life Insurance across EU countries. Mitigated financial risks and ensured adherence to legal requirements.
• Revitalized Benefits Administration: Effectively managed health, life insurance, and pension schemes, overseeing enrolment, payments, and renewals. Implemented cost-effective measures, resulting in a 15% reduction in benefit-related expenses.
• Expertly Resolved Employment Relations Issues: Addressed employee concerns, grievances, and disciplinary issues in adherence to country-specific laws (France, Spain, Poland, Lithuania). Achieved a 25% reduction in employee relations incidents through proactive conflict resolution.
• Efficient Leave & Documentation Management: Streamlined holiday, sickness, maternity leave, and documentation processes for EU offices. Reduced administrative workload by 20% through process optimization.
• Sensitivity in Redundancy Management: Navigated redundancy processes with sensitivity and legal compliance, ensuring transparent communication and comprehensive support for affected employees. Achieved a 90% employee satisfaction rate during redundancy transitions.

EDUCATION

• Masters: Business Administrations from Graphic Era University, Uttarakhand India. 2008-2010

• Bachelors: Science (Physics, Chemistry, Biology) from HP University, Himachal Pradesh India. 2004-2007
TRAINING & CERTIFICATION

• CIPD Level 5 from ICS learn, Milton Keynes, UK. 2003-Present.

• ACAS, Milton Keynes. UK. 2022