Suber Hassan

Motivated business analyst with related experience in analysing tasks and evaluating the business process needs of companies. Capable in investigating and evaluating existing processes by collecting, reviewing and analysing data. 

Able to maintain high quality standards whilst meeting strict deadlines. A versatile character who understands relationship building with clients and service users. Contributing extensively to teamwork and always displaying a willing and helpful manner.

Business Analyst, Planet Mark, January 2022 – July 2022

Role Overview

A member of the Digital team that focused on the delivery and implementation of Microsoft Dynamics 365 solutions. Focused mainly on gathering requirements from various departments to produce high level process mapping documents.

Duties & Responsibilities

• Stakeholder engagement using interviews and workshops both internally and with Planet Mark external partners
• Creating business cases and assessing feasibility
• Analyse, model and document (As-Is) processes & (To-Be) processes
• Create cross functional flowcharts, high-level process maps & flow charts, 
• Suggest, consult and agree ideas for improvement in business processes
• Model tasks within processes incorporating inputs and outputs (Wire Framing)
• Assisted with User Acceptance Testing when solutions were implemented.

Junior Business Analyst, Luxsh Technologies, February 2020 – January 2022

Role Overview

Responsible for several projects, supporting data processes for internal and external clients within the Pharmaceutical Industry; reporting to the Senior Business Analyst.

Duties & Responsibilities

• Gather business requirements by successfully engaging the various stakeholders across the business.
• Translate business into functional requirements for technical teams.
• Create required user stories and progress to approval with the relevant stakeholder/s
• Develop formats of documents and tools to enable others to follow defined processes in a consistent manner (As-Is & To-Be Diagrams, Flow-charts, detailed Process Maps, Wire Framing).
• Analyse processes to draw out insights and make recommendations to address business issues.
• Assist in managing the resolution of BAU issues reported to the team, including requirements gathering, scoping the required change/s and completing functional User Acceptance Testing.

• B.Sc. (Hons.) Computer Science, University of West London, 2017
  • Notable modules: Applied Software Engineering, Requirements Engineering, Project Management.
• BTEC National Diploma IT Practitioners, Barnet College, 2011
  • Achieved: DDD
• Winchmore School, London, 2008
  • Achieved: 8 GSCEs, including Maths and English
• BCS Foundation Certificate Business Analysis, ITOnlineLearning, 2019
  • Achieved: Pass
• Working towards attaining Microsoft Certified: Dynamics 365 Fundamentals (CRM) Certification