Verity Clifford

I am a conscientious individual with a wealth of knowledge within the fitness industry. I have several years of sales and management experience and I have the ability to drive revenue within any environment.

i’m passionate about empowering individuals to achieve their fitness goals, and dedicated to creating a positive and motivational environment where members can thrive and unlock their full potential. I am also committed towards ensuring the success of the company I am working for and delivering excellent results. I have extensive experience in providing excellent customer service and the ability to remedy difficult situations. I am extremely proficient in both written and verbal communication and I feel these skills have helped me to thrive within my career. 

REGEN London - General Manager

june 2023 - present

● Facility Management - Overseeing the daily operations of the gym and the delivery of high quality services.
● Conduct sta training regularly to enhance team performance.
● Creating marketing campaigns including ecommerce, outreach, google ads etc. Overseeing promotions to attract more members.
● Dealing directly with customers, answering any queries or complaints.
● Social media posts, assisting with the design of our content and ensuring it’s being posted. 
 

Treed Fitness - Sales Manager

October 2022 - June 2023

A key figure in a collaborative and cohesive team, creating a unique experience for members in our Holistic approach to fitness.

Key responsibilities
● Sales Management - implementing various marketing strategies, creating innovative processes to drive sales and generate revenue.
● Leading a tight-knit sales team and ensuring all leads are contacted in line with our processes.
● An ambassador for our wellness brand providing a wealth of knowledge on our products. 
 

Olivia Lamb Set Designer— Prop/set design assistant

Sep 2017 - 2023 London
Working alongside a Set Designer for various commercial and editorial projects - helping to create strong, original content. Working across a wide range of formats including TV campaigns, digital media and film. I have worked with a broad client list ranging from luxury and high-street multinational brands to indie film companies.
Key responsibilities:
● Fashion, product, prop sourcing and liaising with suppliers.
● Trend research, compiling story boards and presentations.
● On-set styling, working within tight time frames
● Liaising with clients via email and telephone, often the first point of contact.
● Processing invoices and general admin

Kidspace, Croydon— Duty Manager/Reception line Manager

Sep 2013 - Oct 2016

Key responsibilities:
● Managing up to 30 members of sta, responsible for all departments in the absence of the General Manager.
● Managing the Reception department and the training and development of Reception sta.
● Front of house customer service, dealing with complaints and implementing the correct procedures.
● Completion of RIDDOR reports and

carrying out first aid.
● Sourcing and Interviewing
prospective employees
● Using Microsoft Oce to create
team rota’s and training manuals

Level 3 Business and Administration - Hawk Training 

GCSE C Grade Maths, English, ICT, Science