WALDORF ASTORIA HOTELS & RESORTS BERLIN
About WALDORF ASTORIA HOTELS & RESORTS BERLIN:
* WORK DESCRIPTION.
- Hotel name: WALDORF ASTORIA HOTELS & RESORTS BERLIN
-Job number: 3994.
- Job Category: Administrative Assistants, Receptionists, Front Desk Supervisors, Translators, Interpreters.
- Location: Hardenbergstrasse 28, 10623, Berlin, Germany.
- Full time.
- A luxury hotel in the center of Berlin
* CONTACT
We are here for you 24/7/365.
Experience
* ABOUT THE ROLE (For Spanish, Italian, English and Portuguese speakers).
- Process all guest entries, verify guest identity, form of payment, room assignment, and room key activation/issuance.
- Set up precise accounts for each guest according to your requirements.
- Ensure rates match market codes, document exceptions.
- Secure payment prior to the issuance of the room key, billing verification/adjustment.
- Compile and review daily reports/logs/contingency lists.
- Full cash and closing reports.
- Provide guests with directions and property information.
- Address guest requests, contacting the appropriate staff if necessary.
- Follow-up to ensure that requests have been met.
- Process all types of payment, vouchers, payments and charges.
- Balance and fall of receipts.
- Notify Loss Prevention/Security of any reports of theft by guests.
* ADVANTAGES, REWARDS, MOTIVATIONS.
- We offer the best hospitality training opportunities to new employees who want to learn more about their role.
- Offer free German classes to employees who wish to learn.
- Offer free hotel accommodation for you and your family.
- More than 50% discount on food and beverages in all our hotels.
- Recognition programs to keep you motivated.
- Wellness and mindfulness programs to ensure you stay healthy.
- Employee Assistance Program.
- Dry cleaning services or work clothes for you and your family.
- 50% discount for your German Insurance.
- Helps contract employees to obtain all necessary documents and permission to move and work in Germany/Berlin.
- Pay round-trip plane tickets.
- Good Salary, to be disclosed only in the offered Work contract.
Education
* WALDORF ASTORIA HOTELS & RESORTS BERLIN is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture that puts people first. We are committed to nondiscrimination on any protected ground, such as color, religion, disability, and veteran status, or any other ground covered by applicable law.
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