EXL Jobs in United Kingdom

We are looking for a Service Development Manager to oversee the evolution of our service desk. This role will ensure that our colleagues are equipped to handle client requirements and deliver service excellence across the utilities industry. · Leading site development initiatives ...

+The Credit Risk Program Manager will lead large-scale, cross-functional programs to strengthen and transform the bank's credit risk capabilities. · +Bachelor's degree in Finance, Risk Management, Economics, Statistics or related discipline; MBA/Master's preferred. · 10–15 years ...

Responsible for the review and evaluation of clinical information and documentation. · ...

As part of the London Markets Business Unit within EXL's Insurance team, you will work closely with large Brokers and Underwriters to deliver annual revenue and gross margin goals. · ...

This role involves supporting requests via phone, email and chat. · ...

Overview · AI Solutions Architect role at EXL in London, United Kingdom (flexible hybrid work). · Role · We are looking for a visionary and technically accomplished Generative AI Solutions Architect to lead client-facing initiatives in Generative and Agentic AI. This is a high-im ...

EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform ...

We are seeking a highly experienced SAS Subject Matter Expert to provide technical leadership for a critical platform migration programme within a leading global bank. · Lead the definition of the current-state and target-state SAS architecture, aligned to AWS cloud principles. · ...

We are seeking a highly accomplished and hands-on Generative AI Solutions Architect to lead client-facing initiatives and shape AI-driven transformation across enterprise clients. · Client Advisory & Thought Leadership : Partner with senior stakeholders to identify, assess, and p ...

Monitors the queue real-time and analyzing data across different measures such as service levels or staffing interval requirements to implement Rules of engagement. · ...

We are seeking an experienced QA Engineer with strong hands-on expertise in manual and automated testing, REST API validation, JSON schema validation, and Python-based simulation. · This role focuses on validating end-to-end workflows across credit cards, loans, and lending platf ...

Join to apply for the AI Solutions Architect role at EXLRole Title: Generative AI Solutions ArchitectLocation: London, United Kingdom (Flexible hybrid working)Employment Type: PermanentOverviewWe are looking for a visionary and technically accomplished Generative AI Solutions Arc ...

Senior Delivery Manager – Cloud Migration (GCP) · Join to apply for the Senior Delivery Manager – Cloud Migration (GCP) role at EXL · EXL (NASDAQ: EXLS) is a global data and artificial intelligence "AI" company that offers services and solutions to reinvent client business models ...

Overview AI Solutions Architect role at EXL in London, United Kingdom (flexible hybrid work). · Role We are looking for a visionary and technically accomplished Generative AI Solutions Architect to lead client-facing initiatives in Generative and Agentic AI. This is a high-impact ...

The candidate must have basic knowledge of computers and be able to work independently and in a team environment. They should also have strong verbal communication skills and be comfortable with navigating and communicating instructions to access multiple computer applications. · ...

Continuously track key metrics like call volume agent availability ACD status queue wait times and schedule adherence Work closely with operations team leaders and other departments to make informed decisions and improve service delivery · ...

The Realtime Analyst (RTA) is responsible for monitoring, analyzing and managing live operational performance within the EXL to ensure Service Level Agreements (SLAs) and client expectations are consistently met. Acting as the command center of the contact center floor, the RTA p ...

The primary role of the job is to assist in the oversight of HEDIS operations and training including but not limited to data abstraction and entry fax conversion and provider outreach. · ...

+ Bid Solutioning Lead in EXL\'s Banking & Capital Markets practice will shape strategic solutions for leading EMEA-based financial institutions. Key duties include designing solution narratives, transformation roadmaps, delivery frameworks, commercials aligned with client goals ...

This role is primarily responsible in managing operations and performance of the team to ensure all agreed SLA's and KPI's are met. · Direct client interactions for any questions and issues around SLA's. · ...