Facilities Manager - Manchester Area, United Kingdom - AMS Accountants Group

Description

The Role

We have an exciting new role for someone who is passionate about creating a best-in-class client experience alongside an environment in which employees thrive.

The Facilities Manager is responsible for ensuring all aspects of the physical environment at AMS Group are maintained and operate safely, supporting our ability to achieve growth. This includes the management of building maintenance, workspace allocation, compliance with health and safety standards, and overseeing contracts related to facilities services.

This role is crucial in maintaining our office infrastructure and overseeing the provision of essential services, working closely with our Head of Compliance, ensuring the implementation of our Business Continuity Plan.

At AMS, facilities management plays a crucial role in shaping both client and employee experience. The way we manage our offices directly impacts how our clients perceive our brand and services, alongside the morale and efficiency of our team. By creating an inviting space, ensuring cleanliness and functionality, prioritising safety, and security, delivering outstanding service, and adding personal touches, you will elevate the client experience and build strong, long-lasting relationships with all who visit us. Attention to detail and a thoughtful approach are critical to this role.

Who Are We?

Over the last three decades, we've grown with our clients into a nationwide firm offering a diverse range of accountancy, tax, legal, and financial services for clients big and small. We've since expanded into a nationwide network spanning London, Birmingham, Manchester, Blackburn, Leeds, Leicester and Dewsbury.

We employ over 145 people, who are all specialists in their field offering a tailored service depending on a client's needs. We're also a great unified team, complementing each other's technical knowledge and network of contacts to offer additional value where possible.

What You'll Be Doing

• Oversee the upkeep and maintenance of all Group facilities to ensure they meet health and safety standards and legal requirements.
• Manage our Workplace Experience Team, consisting of 2 Workplace Experience leads and one Workplace Experience Coordinator
• You will work closely with our People and Culture team to ensure all our offices provide a welcoming and efficient environment for all our employees.
• Lead the opening of new offices or relocation as part of our 5-year growth strategy.
• Negotiate with and manage contracts for cleaning, repairs, maintenance, security, and other facilities-related services.
• Ensure compliance with all health and safety regulations, conducting regular audits and risk assessments to maintain high safety standards.
• Work with the Group Finance Team to develop and manage the annual facilities budget, ensuring cost-effective allocation of resources.
• Lead facilities-related projects, including renovations, refurbishments, and office moves, ensuring they are completed on time and within budget.
• You will play a crucial role in ensuring the continuity and resilience of our Group during unexpected disruptions or crises. You will be responsible for developing and implementing business continuity plans and strategies, conducting risk assessments, and coordinating recovery efforts. This role requires problem-solving, and project management skills, as well as the ability to work effectively with stakeholders at all levels of the organisation.
• Implement sustainable practices in facility management to reduce the company's environmental impact.
• Oversee the allocation and layout of office space to optimise efficiency, increase employee morale and ensure an excellent client journey.

Who We Want To Hear From

Essential

• Experience in facilities management or a similar role.
• Knowledge of health and safety regulations and best practices in facilities management
• Be able to demonstrate excellent client services with an exceptional service offering mindset.
• The ability to focus on all areas of a project or task, no matter how small will be essential in this role.
• A background or interest in hospitality and the service industry looking to fuse this with professional services and client centric focus
• Excellent communication and interpersonal skills to interact effectively with all levels of employee, contractors, and external vendors.

Desirable

• Professional certification in facilities management e.g., (IWFM Level 4 or above)
• Experience with facilities management software and systems
• A background or interest in hospitality and the service industry, with an appetite to fuse this with professional services and client centric focus.

What's On Offer

• Performance related bonus
• Birthday's off
• Flexible working
• Cycle to work scheme
• Perkbox discounts
• WPA health cash plan

AMS Group is committed to fostering an inclusive and diverse workplace where all individuals are treated with respect and dignity. We believe that diversity and equal opportunities are essential to our success and contribute to the innovation and creativity that drive our organisation forward.

We welcome applicants from all backgrounds, regardless of race, ethnicity, gender, sexual orientation, gender identity, age, religion, disability, or any other protected characteristic.