Practice Pharmacy Technician - Pontypridd, United Kingdom - Ashgrove Surgery

Description

Job summary

The purpose of the role is to facilitateimprovements to maximise safe, cost- effective best practice in prescribing toimprove the quality of patient care.

The post holder will help patients to getthe best from their medicines by switching medications to agreed and approvedprotocols, improving repeat prescribing processes in General Practice,including promotion of repeat dispensing, 56 day prescribing and onlineordering, minimising clinical risk and aiming to reduce wasted medicines. Inaddition, the post holder will be responsible for encouraging the developmentof better understanding of the principles of medicines optimisation throughoutthe practice teams and promoting good practice in line with therapeuticdevelopments.

Main duties of the job

To supportthe Practice to deliver safe, effective and efficient systems for repeatprescribing, medicines optimisation, reducing medicines waste, prescribingprojects and audits. To work closely with the Prescribing Lead, Prescribingclerks, Practice and Community pharmacists to develop strong workingrelationships and high quality service to maximise patient outcomes.

About us

Ashgrove Medical Group is an establishedmulti-professional training practice working across two sites, with a patientpopulation of circa 20,000 patients. Ashgrove Medical Group provides long-termstability and unique opportunities for pharmacy technicians to develop theirskills for the future.

The practice boasts an excellent multi-professionalteam including 7 GP Partners, 3 pharmacists, 1 Pharmacy Technician, 5 salariedGPs, 1 Physician Associate and an enhanced nursing team, complimented by asupportive reception and administration team.

With a strong emphasis on education & training,the practice hosts training for Independent Prescribing, Foundation PharmacyTraining and pre-registration pharmacy students. The practice is also ahigh-tiered research centre and also offers Enhanced Services such as NearPatient Testing, Substance Misuse, Anti-Coagulation, Denosumab, Gonadorelins,and Gender Identity treatments, with the pharmacy team leading a majority ofthese.

The partners are passionate about supporting theirteam to enjoy a quality of life at work with a healthy work-life balance.Working patterns are designed to allow flexibility and the development ofspecialist interests and/or a portfolio career.

Job responsibilities

Responsibilities

Liaisingwith local pharmacies and hospitals regarding prescribing queries, to improveprescribing safety, quality and cost effectiveness

Tosupport the prescribing clerks to oversee the preparation of repeatprescriptions, synchronisation of repeat medication, medication review andrepeat dispensing

Processand update patient medication from hospital discharge and clinic letters

Tofacilitate prescribing meetings relating to practice prescribing reports,audits, protocols, targets, budget, education sessions relating to prescribingtopics.

To actionand process medication alerts, raising awareness within the practice

To helpplan, develop and support the introduction of new working processes within thepractice to optimise the quality of prescribing.

Tooversee patients on shared care drugs, ensuring recalls and protocols in placeto ensure safety and appropriate use of medicines and their management

Tosupport the Practice Based Pharmacists to provide medication reviews, patientinformation leaflets and cost effectiveness of prescribing.

Processall recalls relating to medication monitoring deemed necessary by the Practice

Reviewpractice processes and procedures relating to medication reviews for patientshousebound and care homes environments to optimise the quality of prescribing

OtherDuties

To keepprofessionally up to date to meet the General Pharmaceutical Council standardsfor continuing professional development and registration.

To ensurethat all information is recorded accurately using computer systems

To ensuremaintenance of accurate patient records and ensure all relevant information isdocumented in the patients medical records in a timely manner.

Initiating contact with and responding to requests from patients, other teammembers and associated healthcare professionals

To helpplan, develop and support the introduction of new working processes within thepractice to optimise the quality of prescribing

KeyRelationships

Toprovide support to the practice administrative staff

The postholder will be required to maintain constructive relationships with allpractice staff, and allied healthcare professionals

Communication

The postholder should recognise the importance of effective communication with teammembers, patients and carers

Torecognise peoples needs for alternative methods of communication and respondaccordingly

Confidentiality

In theperformance of the duties outlined in the job description, the post-holder mayhave access to confidential information relating to patients and their carers,practice staff and other healthcare workers.

Information relating to patients, carers, colleagues, other healthcareworkers or business of the practice may only be divulged to authorised personsin accordance with the practice policies and procedures relating toconfidentiality and the protection of personal and sensitive data

Patientsentrust the practice to maintain their information remains confidential andrespect their privacy and act appropriately

Healthand Safety

Thepost-holder will assist in promoting and maintaining their own and othershealth, safety and security as defined in the practice Health and SafetyPolicy, the practice Infection Control Policy and published procedures. Thisincludes:-

Usingpersonal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking suchactivities in a way that manages those risks

Makingeffective use of training to update knowledge and skills

Usingappropriate infection control procedures, maintaining work areas in a tidy andsafe way and keeping them free from hazards

Activelyreporting health and safety hazards and infection hazards immediately whenrecognised

Keepingown work areas and general patient areas generally clean, assisting in themaintenance of general standards of cleanliness consistent with the scope ofthe job holders role

Undertaking periodic infection control training

Reportingpotential risk identified

Correctuse of Personal Protective Equipment (PPE)

Responsible for correct hand hygiene of self and others

Makingeffective use of training to update knowledge and skills and processes

Equalityand Diversity

Thepost-holder will support the equality, diversity and rights of patients, carersand colleagues, to include:

Acting ina way that recognises the importance of peoples rights, interpreting them in away that is consistent with practice procedures and policies, and currentlegislation

Respecting the privacy, dignity, needs and beliefs of patients, carers andcolleagues

Behavingin a manner which is welcoming to and of the individual, is non-judgmental andrespects their circumstances, feelings priorities and rights

Personal/ProfessionalDevelopment

Thepost-holder will participate in any training programme implemented by thepractice as part of this employment, such training to include:

Participation in an annual individual performance review, including takingresponsibility for maintaining a record of own personal and/or professionaldevelopment

Takingresponsibility for own development, learning and performance and demonstratingskills and activities to others who are undertaking similar work

Quality

Thepost-holder will strive to maintain quality within the practice and will:

Alertother team members to issues of quality and risk

Assessown performance and take accountability for own actions, either directly orunder supervision

Contribute to the effectiveness of the team by reflecting on own and teamactivities and making suggestions on ways to improve and enhance the teamsperformance

Workeffectively with individuals in other agencies to meet patients needs

Effectively manage own time workload and resources

Contributionto the implementation of Services

The postholder will

Applypractice policies, standards and guidance

Discusswith other members of the team how the policies, standards and guidelines willaffect own work

Participate in audit where appropriate

Qualifications

Essential

Desirable

Experience

Essential

Desirable

Knowledge and skills

Essential

Desirable

Qualities/Attributes

Essential

Desirable

Other

Essential

Desirable