Fnol Claims Advisor - Manchester, United Kingdom - Auto Claims Assist Ltd

Tom O´Connor

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Tom O´Connor

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Description
Maintaining a high standard of knowledge to assist with problem solving within the department

  • To make contact with referred customers within time periods stipulated within referrer SLA
  • To accurately gather and record all required information, recognising where further interrogation or validation may be required over and above customer's version of events
  • To liaise with third party insurers, witnesses, repairers and other interested parties as necessary to validate claim
  • To satisfy company security requirements in respect of client identification and fraud detection, ensuring team seniors and/or managers are notified of any suspicions
  • To establish roadworthiness of customer's vehicle

Benefits:


  • 25 Days annual leave plus bank holidays
  • Day off on your birthday
  • Company events
  • Company pension scheme
  • Cycle to work scheme
  • Casusal dress code
  • Pizza and raffle day last friday of the month
- £30-35k annual salary, based on experience

  • 8 hour shift
  • Annual bonus
  • Free, on site, parking
  • Management development
  • Relaxed and fun working environmet


  • Excellent IT skills

  • Experience using Proclaim system is an advantage
  • Ability to manage time effectively.
  • Ability to work under pressure.
  • Excellent organisational skills
  • Problem solving skills
  • Experience working within the Accident Management Industry, Motor Trade or Insurance arena would an advantage

Salary:
£23,000.00-£25,000.00 per year


Benefits:


  • Additional leave
  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Free parking
  • Onsite parking

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Manchester M28 3DG: reliably commute or plan to relocate before starting work (preferred)

Experience:


  • FNOL: 1 year (preferred)

Work Location:
One location

Application deadline: 28/02/2023

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