- Gathering information and requirements from stakeholders; translating requirements to a technical scope through requirement engineering process.
- Working closely with teams to identify gaps, redundancies, ultimately optimizing and developing prescribed solutions for application improvement.
- Participate in system or acceptance testing of new releases of the software.
- Co-ordinates UAT process and release documentation.
- Remain familiar with the user environment on all applications.
- Responding to client calls in a professional manner, providing solutions and advice where appropriate.
- Ensuring Service Quality levels are maintained.
- Ensuring all issues are handled in a timely manner.
- Reviewing outstanding issues, ensuring clients are kept informed of progress.
- Support, co-ordinate and work with IT team and/or any other external parties to resolve Application and/or infrastructure issues.
- Ensures that any regularly scheduled processes are executed by documented deadlines.
- functional and technical documentation where required, of new or updated features for sharing knowledge across technical team.
- with the business to communicate upcoming changes, manage expectations and support training where needed.
- with technology and Product teams to improve current systems / procedures and build out new initiatives.
- stakeholder relationships, internally and externally taking a collaborative and inclusive approach to engagement.
- with the Global Support teams on Allegis Global initiatives.
- 3+ years' experience providing business systems/workflow support / application support for ERP and bespoke in-house developed applications.
- Understanding of IT systems and applications.
- A fast learner with strong troubleshooting/analytical skills
- organisational skills with a demonstrated ability to manage a busy schedule/workload under pressure.
- stakeholder management skills
- to work on own initiative and as part of a team.
- workload to tight and often conflicting deadlines
- of Agile methodologies, a plus
- Strong customer service background.
- Business acumen.
- Technical and analytical aptitude.
- High level of attention to detail.
- Team Focused.
- Excellent interpersonal and relationship building skills.
- Excellent Organizational Acumen.
- Self-Motivation/Self Starter.
- Continuous learner; seeks growth and self-improvement.
-
Systems Analyst
1 week ago
Faith Recruitment Walton-on-Thames, United KingdomSystems Analyst · Walton on Thames · £35, ,000 · Our client based in Walton are looking for a Systems Analyst to join their team. The purpose of this position is to take responsibility for maintaining and improving systems for the company. · The Systems Analyst will: · - Conduct ...
-
Systems Analyst
1 week ago
BPM Tech London, United Kingdom**Clinical Systems Analyst** · **Role**: Clinical Systems Analyst · **Location**:Remote · **Salary**: £25,000 to £30,000 · My client, a leading private healthcare provider are looking to recruit a Clinical Systems Analyst to help ensure Clinical IT services are delivered to maxim ...
-
System Analyst
3 weeks ago
eSolutions FZ London, United KingdomSystem Analyst - Core Banking -SME Banking - Digital · Here at eMagine Solutions we are recruiting again within the digital banking space. · Working on behalf of our client who are one of the leading banks here in UAE.The bank are implementing a group wide digital transformation ...
-
IT Systems Analyst
2 weeks ago
Cornucopia IT Resourcing Southall, United Kingdom**IT Business Systems Support Analyst k** · **Skills**: · - Previous experience with IT Applications and in Customer Service · - Experience with Finance, OMS, CRM, HR Applications · - Excellent communication skills · - Background/Experience within events/conferencing sector · Des ...
-
Systems Analyst
2 weeks ago
Pearson London, United KingdomWe are the world's learning company, with over 20,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at a scale.We believe that whereve ...
-
Systems Analyst
2 weeks ago
Computappoint London, United Kingdom**Systems Analyst | Permanent | Remote | Up to £60,947 | Saint Pauls | Central London** · An exciting opportunity to work with a reputable provider of integrated rail solutions. The client is looking for a highly motivated and passionate individual with strong interpersonal skill ...
-
Systems Analyst
1 day ago
IT Talent Solutions Ltd Addlestone, United Kingdom**Systems Analyst** required for my client based in Weybridge for a permanent role, salary £35-£40K + Benefits. · **Hybrid working**: my client are happy to accommodate some hybrid working with this position. · My client are seeking an experienced Systems Analyst to join their te ...
-
Systems Analyst
3 weeks ago
YourRecruit Group Horley, United KingdomHow does working for an established energy services provider for over 40 years sound? My client helps organisations manage their energy better and are well-respected within their division. · **Benefits** · - Pension scheme after 3 months - currently matching up to 8% of employee ...
-
System Analyst
1 week ago
Allegis Group Bracknell, United KingdomJob Description · *Temp-to-Perm position, initial contract 6 months* · Role Outline · The person in this role is responsible for Tier 2 Application support for the EMEA region. Support includes over 20 offices throughout EMEA. The person acts as a point of contact with the user c ...
-
System Analyst
2 weeks ago
Allegis Group Bracknell, Berkshire, United Kingdom*Temp-to-Perm position, initial contract 6 months*Role OutlineThe person in this role is responsible for Tier 2 Application support for the EMEA region. Support includes over 20 offices throughout EMEA. The person acts as a point of contact with the user community to understand i ...
-
Business Systems Analyst
3 weeks ago
Systematix Technology Consultants Inc. Reading, United KingdomSystematix is currently looking for a Business Systems Analyst to join a team of experts on a challenging and transformational project. · ABOUT THE PROJECT · ABOUT THE RESPONSIBILITIES · - Work with business stakeholders, external partners, and software development teams to analy ...
-
Business Systems Analyst
3 weeks ago
Systematix Technology Consultants Inc. Reading, United KingdomSystematix is currently looking for a Business Systems Analyst to join a team of experts on a challenging and transformational project. · ABOUT THE PROJECT · ABOUT THE RESPONSIBILITIES · - Work with business stakeholders, external partners, and software development teams to analy ...
-
Systems Analyst
1 week ago
Pontoon London, United KingdomSystems Analyst · 6 month initial contract · Remote working · Putting people first, pioneering with a collective spirit and always advancing with a growth mindset - that's what we stand for at Pontoon Solutions. We care about making the future work for everyone. And that starts w ...
-
Systems Analyst
1 week ago
Allegis Group Bracknell, Berkshire, United KingdomAllegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. With staffing at the core of what we know best, we understand how important people are to any business, therefore at Allegis Group we invest in the training and develop ...
-
Systems Analyst
1 day ago
Computappoint London, United Kingdom**Systems Analyst (Technical BA) | Permanent | Remote | Up to £65,000 | Saint Pauls | Central London** · An exciting opportunity to work with a reputable provider of integrated rail solutions. The client is looking for a highly motivated and passionate individual with strong inte ...
-
System Optimisation Analyst
1 week ago
Thames Water Reading, United Kingdom**Who are we?** · Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. · At Thames Water, every one of ...
-
Interim Systems Analyst
6 days ago
Marks Sattin recruitment Reading, United KingdomMarks Sattin are working in partnership with a leading non for profit based in Reading. · They are seeking a skilled Systems Analyst to join their growing team. This is an ideal position for someone who has experience in systems accounting and FP&A and is looking to move into an ...
-
Senior Systems Analyst
3 weeks ago
Reading Industrial Pertemps High Wycombe, United Kingdom**Senior Systems Analyst (Hybrid Working)** · **SALARY**:£36,333 - £40,745 · **INTERVIEW DATE**:W/C 27/03/23 · **CONTRACT LENGTH**:2 Year FTC with possible extension · Pertemps Reading are currently recruiting for a **Senior Systems Analyst** to join a growing University in High ...
-
Retail Systems Analyst
3 weeks ago
Method Resourcing London, United KingdomEPOS | POS | Analyst | Retail Systems Analyst | 3rd Line support | London | Hybrid | Retail | Windows | £48,000 · Are you a Systems Analyst with a strong understanding of Retail Systems? · Could you see yourself working with one of the most established retail brands across the gl ...
-
BI Systems Analyst
3 weeks ago
Deerfoot IT Resources Ltd London, United Kingdom**Business Intelligence Systems Analyst** · **Up to £45k · London (Hybrid 2 days in office and 3 days remote)** · **FTC 6 Months (Maternity Leave Cover) - Possibility of extension** · A global publishing organisation are looking to recruit a Business Intelligence Systems Analyst ...
System Analyst - Bracknell, United Kingdom - Allegis Group
Description
*Temp-to-Perm position, initial contract 6 months*
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Role Outline
The person in this role is responsible for Tier 2 Application support for the EMEA region. Support includes over 20 offices throughout EMEA. The person acts as a point of contact with the user community to understand issues, log issues and resolve them in a timely manner. Collaborates with System Analysts, Developers and Engineers to design and create quality systems. Oversees system implementations, user training and escalation processes. Interfaces between IS developers and stakeholders to ensure that systems designs meet the needs of end users. Understands and identifies issues, assesses root causes and proposes solutions to deficiencies.
Maintains relationships with stakeholders to support current products and future improvements. Takes part as a member of a distributed Agile team to work on enterprise solutions as required.
Core Responsibilities
Work within an Agile Software Development Lifecycle environment; SCRUM and KANBAN. The team will develop Sprint story points. Follow requirements specified by business/systems analyst(s) and designs by the Enterprise/Solution Architects or Lead Developer(s).
Skills
Ability to adapt to changes and ambiguity within the workplace.
High level of detail and process orientation
Analytical, structured, and logical in approach.
Strong written and verbal communication skills
Behaviors
Leading Self and Others.