- Coordinate and manage the end-to-end lettings process, including advertising available properties, scheduling viewings, and conducting property inspections.
- Process applications from prospective tenants, conduct background and reference checks, and assist with the drafting and signing of tenancy agreements.
- Maintain accurate records of all transactions, contracts, and correspondence related to lettings.
- Serve as the primary point of contact for students seeking accommodation, addressing inquiries promptly and professionally.
- Provide guidance and assistance to students in navigating the accommodation options available, and being first point of contact once students have moved into accommodation to assist with any issues.
- Collaborate with educational institutions and student organizations to promote available accommodation options and tailor services to meet the specific needs of the student population.
- Cultivate positive relationships with landlords, tenants, and other stakeholders, ensuring their needs are met and concerns are addressed in a timely manner.
- Act as a liaison between landlords and tenants, facilitating effective communication and resolving any disputes or issues that may arise during the tenancy period.
- Conduct regular check-ins with both landlords and tenants to ensure satisfaction and address any maintenance or contractual concerns proactively.
- Stay informed about local rental market trends, particularly those relevant to student accommodation, and provide insights to inform pricing strategies and marketing efforts.
- Recommend improvements to existing processes and services based on market research and feedback from clients and tenants.
- Assist with general office duties, including answering phones, responding to emails, and maintaining office supplies and inventory.
- Generate reports, invoices, and other documentation as needed to support the smooth operation of the lettings department.
- Previous experience in property management, lettings administration, or a related field is preferred.
- Knowledge of relevant legislation and regulations governing tenancy agreements and property management.
- Strong interpersonal skills with the ability to build rapport and communicate effectively with diverse stakeholders.
- Excellent organizational abilities and attention to detail, with the capacity to manage multiple tasks simultaneously and prioritize effectively.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- A proactive and customer-focused attitude, with a commitment to delivering high-quality service to clients and tenants alike.
- This is a full-time position based in Leamington Spa. You will be required to work at least 1 in 4 Saturdays
- Competitive salary and progression opportunities
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Lettings Agent - Royal Leamington Spa, United Kingdom - Workforce Staffing Ltd
Description
Lettings Agent and Student Accommodation Specialist
Leamington Spa (CV31)
£26,000-£28,000 D.O.E.
Monday-Saturday office hours (at least 1 in 4 Saturdays)
Overview:
Our client are an established lettings agent based in the centre of Leamington Spa. Our local knowledge and expertise have been meeting the needs of residents and the business community for over 50 years.
Their values are based on an honest, knowledgeable and transparent approach. Always working hard for their clients to deliver a responsive and efficient service. The latest property technology solutions are deployed to ensure their operations remain effective, both for landlords and tenants.
Our client are seeking a motivated and detail-oriented individual to join their team as a Lettings Administrator & Student Accommodation Specialist.
Responsibilities:
Lettings Admin:
Student Accommodation Management:
Client Relationship Management:
Market Analysis and Strategy:
Administrative Support:
Experience/Qualification:
Additional Information:
Workforce operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs,and can assist you with the following job roles: Sales Manager, Business Development, Field Sales, Sales Executive, Telesales, Telemarketing and Account Managers.
We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
