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Guildford

    Part-time Digital Coach - Guildford, Surrey, United Kingdom - Maximus UK

    Maximus UK
    Maximus UK Guildford, Surrey, United Kingdom

    Found in: Jooble UK C2 - 1 week ago

    Default job background
    Part time
    Description

    Be the coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.

    Achieve delivery targets by working with customers to identify employment opportunities and support them into and during employment.

    Meet personal performance targets and Key Performance Indicators

    Manage a caseload of customers using a variety of coaching strategies to help customers overcome barriers to obtaining sustainable employment.

    Co-produce personalised tailored SMART action plans with sequenced interventions and development opportunities.
    Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training).
    NHS mental health services, Local Authority Housing Services). Fully understand the local labour market to source suitable job opportunities.
    Undertaking direct marketing to employers using digital and electronic formats e.g. email, LinkedIn, Facebook, Twitter etc.
    Develop specialist knowledge areas such as specific disabilities, housing, benefits etc. Maintain IT files and customer records to the required compliance and quality standards.
    Fully comply with company policies including those for personal data security, safeguarding and health & safety.
    Work from local hubs and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility.

    Work flexibility which may include evenings and weekends as well as being based in different hub locations when required.

    To include targeted marketing activities such as networking, attendance at events and public relations activity in line with the Pluss Marketing Strategy

    Uphold safeguard and promote the organisations values and philosophy relating particularly to ethics, integrity, corporate, social responsibility, equal opportunities and diversity as referenced in the company policy and values standards.

    Responsibility to act on any issues of concern in relation to Safeguarding Adults and Children. This requires adhering to and acting on Pluss policies and procedures.
    Uphold and comply with Data Protection and confidentiality standards.

    Building Effective Relationships
    Planning & Organising
    High level of digital literacy skills, including strong working knowledge of Microsoft Office applications and web-based communication technologies
    Experience of working with people with multiple and complex needs, including health conditions and disabilities

    Quality & Compliance:
    Understanding of the requirement for accurate completion of paperwork and contract compliance
    GCSE or equivalent in English and Maths at grade 'C' or above or equivalent qualification or experience
    A strong commitment to personal and professional development
    Commitment to develop and implement equal opportunities policy and anti-discriminatory practices in employment and service delivery
    Ability to work within Corporate Policy, Procedures and Health & Safety Legislation
    Emotional Intelligence
    Knowledge of the labour market, wider provision in the local area
    Level 3 Award in Employability Services Sector or equivalent


    EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.

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