- Designing and planning the work plan, supervising progress, and resolving issues
- Collaborating closely with key stakeholders, providing regular progress updates, and ensuring customerfocused solutions
- Being responsible for progress by supervising epics and backlogs across the project portfolio
- Collaborating with collaborators to make sure delivery is ontrack and issues are resolved timely
- Communicating sophisticated information clearly to both technical and nontechnical collaborators
- Leading and managing geographically dispersed teams
- Proven track record managing and delivering ServiceNow implementations
- Deep understanding of ITIL processes
- Customerfocused approach to work
- Strong leadership and teambuilding skills
- Good interpersonal and communication skills
- Ability to articulate sophisticated information clearly to collaborators
- Previous experience in the Aerospace, Defence, and Security sector
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ServiceNow Team Lead - HEMEL HEMPSTEAD, United Kingdom - Sopra Steria
Description
Are you passionate about leading large-scale transformation journeys in the Aerospace, Defence, and Security sector? Join our rapidly growing ADS team at Sopra Steria as a ServiceNow Team Leader/Scrum Master and play a pivotal role in delivering enduring business value through innovative digital solutions.
Our ADS business specialises in designing and deploying digital solutions that transform businesses across the UK's Public and Private sectors.
As a ServiceNow Team Leader/Scrum Master, you'll lead a significant on-premise ServiceNow deployment, driving success, continuous improvements, and alignment to Service Management standards.
With opportunities for career progression, flexible working arrangements, and tailored benefits, this role offers a platform to make a significant impact on national programmes.
We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities.
What you'll be doing:
What you'll bring:
Internal Recruiter:
Michael
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity.
So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients.
The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment.
We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other.
We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.