Network Coordinator - Cowes, United Kingdom - The Ellen MacArthur Foundation

The Ellen MacArthur Foundation
The Ellen MacArthur Foundation
Verified Company
Cowes, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Job Posted: 23 March 2023

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Contract Term:Permanent

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Location:Cowes, Isle of Wight

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Contract Type:Full time

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Salary:Circa £28,000 per annum depending on experience
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Industries:Administration
Customer Service
General Office***
Closing Date: 30th March 2023


Job Start Date:


ASAP

Network Coordinator

Full Time, Cowes Isle of Wight
Our biggest asset is our Network.

Consisting of nearly 3,000 organisations across four categories (Strategic Partner, Partner, Member, Community) we convene leading businesses, governments, cities, and academia and the individuals within those organisations who are working on circular economy to create strategy, build innovation projects, partner in new ways, and drive internal transformation programmes.

We are looking for a dedicated
Network Coordinator to support our Network teams.

Reporting to the Network Strategy and Operations Lead, you will provide operational, external engagement and internal process support to help build and maintain relationships with our extensive business network.

Specific role responsibilities include supporting the Network team with the following:

Internal processes and management of our network:

  • Customer Relationship Management system (CRM) maintenance.
  • Supporting membership pipeline database.
  • Maintaining a database of needs and insights from our business network.
  • Working with our internal Digital and Communications teams to ensure that network information is up to date on our website.

Ongoing engagement with our network:


  • Supporting the management of our Community Platform, including monitoring engagement and helping with access and general enquiries.
  • Coordinating and scheduling regular touchpoints with our network, such as onboarding calls or annual checkins.

Operational management of our network offerings:

  • Supporting admin and logistics for workshops and events.
  • Supporting admin related to our learning programmes.
  • Researching a Network organisation's activities to support with a better understanding of their transition to a circular economy.

Your profile

  • A minimum of 2 years' relevant work experience in a Coordinator role, preferably with 12 years' relationship management or customer service experience.

Demonstrated experience of:


  • Network engagement process and effective collaboration between different functions or departments.
  • Engaging with different stakeholder groups, e.g. businesses, financial organisations, NGOs or governments.
  • Organising or coordinating activities, events or projects.
  • Strong customer service skills, in particular experience in dealing with a high level of inbound requests.
  • Strong communication skills including excellent written and spoken English; additional languages would be an advantage.
  • Experience of customer relationship management systems (CRM) such as Salesforce would be an advantage.
  • A methodical, analytical and robust approach with the ability to actively contribute to problem solving in meetings and voice opportunities for improvement.
  • Strong attention to detail and organisational skills.
  • The ability to work autonomously.
  • High level of competency with Office suite and computer literacy.

Desired starting date:

ASAP

Closing date:30th March 2023


Salary range:
circa £28,000 per annum depending on experience.


Benefits package:

generous holiday allowance (25 days plus UK bank holidays and discretionary extra days leave) generous parental leave; enhanced pension options/private health scheme after 6 months; wellbeing programme.


Location:
Cowes, Isle of Wight


Please note:
We are not able to offer a Skilled Worker Visa for this role.

What we do
The Ellen MacArthur Foundation develops and promotes the idea of a circular economy. We work with, and inspire, business, academia, policymakers, and institutions to mobilise systems solutions at scale, globally. Our mission is to accelerate the transition to a circular economy.

Our vision is a new economic system that delivers better outcomes for people and the environment.

Business models, products, and materials are designed to increase use and reuse, replicating the balance of the natural world, where nothing becomes waste and everything has value.

A circular economy, increasingly built on renewable energy and materials, is distributed, diverse, and inclusive.

**Our commitment to you
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