Customer Experience Advisor - Bristol, United Kingdom - Alliance Homes Group

Alliance Homes Group

Verified Company

Bristol, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

2-month fixed term contract (Until 30th June 2023)

37 hours per week

Fantastic opportunity to gain key housing skills and experience within our Tenancy Services Team.

We pride ourselves on exceptional customer service, putting their needs at the heart of every decision we make and helping to create great places to live that our customers are proud to call home.

In this role you will take enquiries and help our customers regarding their tenancy queries. You will also help with the co-ordination of both the starter and end of tenancy procedure.

You will also get the chance to help our Tenancy Officers in a variety of tasks and other areas of our service when there are peaks in work demand.

You will need to have experience of dealing with members of the public and be able to maintain a high level of customer service whilst working under pressure.

High IT literacy skills are needed for this role as you will be working with a range of in-house databases.