Jobs

    Corporate Receptionist - London Area, United Kingdom - Score Associates

    Score Associates
    Score Associates London Area, United Kingdom

    4 days ago

    Default job background
    Description

    Rare opportunity here working in a busy commercial setting in the West End

    • Working with a global managing agent
    • Up to £31,500
    • Significant support and opportunity within the customer experience team

    Job Description

    Our client is seeking a Front of House member to joint the customer experience team. Your role will be to provide exceptional levels of service to tenants in a commercial environment along with visitors and partners. We welcome those who can deliver a personalised reception and build long lasting memorable connections. You will be covering multiple sites giving a varied work pattern.

    Key responsibilities

    • Doing the basics exceptionally well day in day out
    • Delivering a warm and bespoke invite for all guests and colleagues
    • Be fanatical out presentation
    • Handle email and telephone enquiries professionally
    • Ensure follow up actions are completed for any outstanding request or complaint
    • Adhere to company processes for data management and visitor logs
    • Be an advocate for continuous improvement
    • Assist with training and development of the team
    • Support the Facilities team

    Qualification and Requirements

    • Have experience in a similar reception / front of house role
    • Be a clear and concise communicator
    • Be confident in demanding environments while maintaining relationships
    • Have the ability to demonstrate exceptional customer service and high quality work
    • Basic IT / phone skills
    • Good organisational and time management skills
    • Experience dealing confidently with senior-level staff

    Salary

    • Up to £31,500, Depending on experience


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