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Customer Service Advisor

    Customer Service Advisor - Stansted, United Kingdom - The Best Connection Employment Group

    The Best Connection Employment Group
    The Best Connection Employment Group Stansted, United Kingdom

    1 week ago

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    Description

    Title:
    Customer Service Advisor / Customer Care Agent

    FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT

    CUSTOMER SERVICE ADVISOR REQUIRED
    We are currently looking for a Customer Service Advisor to support passengers with assistance requirements at Stansted Airport. This is a great chance to join a global company, with no prior experience needed and comprehensive training provided

    Pay:
    £11.50 per hour

    Overtime available

    Hours:
    Shift Rotation: 4 on 4 off

    Location:
    Stansted Airport (CM24 1QW)
    Duration:
    Ongoing, Temp to Perm Opportunities

    Additional Benefits of the Role:
    - Bus and Train services available for all shift start and end times
    - Discounted Airport Parking
    - Free Uniform and Training
    - Discounts at Various Airport Retail Outlets
    - Employee Benefits Schemes
    - Financial and Mental Health Support

    The Role of a Customer Service Advisor:
    - Assisting passengers with assistance requirements to and from the aircraft and around the airport to improve their journey
    - Always welcoming passengers and inquiring about required assistance
    - Guiding passengers through the process
    - Assisting with check-in and security procedures
    - Ensuring wheelchairs are collected and returned to storage around the airport


    Other responsibilities may apply, to be discussed in detail during communication with you.


    Customer Service Advisor Requirements:
    - 5 years' worth of references (Our team will assist in obtaining them)
    - Willingness to undergo a DBS Check (Covered by us)
    - Ability to complete a GSAT (Covered by us)
    - Excellent customer service skills
    - Polite and professional demeanor
    - Passion for assisting others
    - Strong written and verbal communication skills

    Benefits of working for The Best Connection:
    - Ongoing Assignments
    - Holiday Entitlement
    - Competitive Pay rates
    - Overtime Opportunities
    - Online Payslips
    - Pension Provision


    If you are intrigued by the above CUSTOMER SERVICE ADVISOR position, please express your interest or reach out to The Chelmsford Office using the provided contact details.

    CF2199

    Benefits & Requirements:
    • 28 days Paid Annual Leave prorata for PAYE (inclusive of statutory holiday)
    • Canteen
    • Induction Training
    • Ongoing Assignment
    • Overtime Available
    • Possible permanent position following a successful trial period
    • Training Provided
    • Weekend Work
    All vacancies are available and correct at the time of posting. Some details may be subject to change

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