Call Centre Representative - Manchester, United Kingdom - CHANNEL ALT LTD

CHANNEL ALT LTD
CHANNEL ALT LTD
Verified Company
Manchester, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Duties:


  • Answer incoming calls from customers promptly and professionally
  • Provide information about products or services, take orders, or resolve customer inquiries
  • Utilize phone etiquette to ensure a positive customer experience
  • Perform data entry accurately and efficiently
  • Upsell products or services when appropriate
  • Communicate effectively with customers to understand their needs and provide solutions

Skills:


  • Strong communication skills and phone etiquette
  • Ability to analyze customer needs and provide suitable solutions
  • Multilingual abilities are advantageous for serving diverse customer bases
  • Experience with data entry is beneficial

Job Types:
Full-time, Permanent


Pay:
From £23,934.80 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 23/05/2024
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