Ict and Av Support Analyst - London, United Kingdom - Prospect Us

Prospect Us

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client, a world renowned post-graduate art and design school based in London, are recruiting for a ICT and AV Support Analyst on a full time, permanent basis.

As the ICT and AV Support Analyst, you will support all users of IT and AV systems products and services, assisting with the proactive maintenance of hardware and software.

You will provide a broad range of IT support to end users within the College, bothremotely and at the desk-side.

In order to be considered, you will be educated to degree level or have a qualification in computing at professional level or equivalent experience, along with at least one relevant professional qualification from ITIL (IT Infrastructure Library) or Prince2Project Management.

Please see below further criteria:

Experience of first line IT support for Mac OSx, Mobile and Windows desktop environments, internet and productivity suites (MS Office and Google Apps)
Experience of a broad range of networking services and systems, including but not limited to WiFi, VoIP telephony, MS Active Directory and Windows domain account management
Experience of supporting and troubleshooting audio visual services and systems
Proven ability to troubleshoot and to problem solve independently
Experience of working within an ITIL and/or service management environment