Business Administration Apprenticeship - London, United Kingdom - LMP Group

LMP Group

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Business Administration Apprenticeship - CEDR Services

Office administration assistant, covering all aspects of the day to-day running of an office, organisation of facilities for meetings and hosted train courses, and support on general HR and accounts administration tasks.

About CEDR Services
The Centre for Effective Dispute Resolution (CEDR) specialises in mediation and alternative dispute resolution (ADR). We are an independent non-profit organisation and a registered charity. Our aim is to provide society with skills and solutions for effective dialogue, and to bring about sustainable change.
To achieve this, we operate in four main ways:

Promoting mediation through events, schemes, and services.
Providing dispute resolution for individuals, businesses, and other organisations.
Training mediators to date, we've trained over 7,000 mediators worldwide.
Offering consultancy to organisations to help prevent and resolve conflict.

Whether you're an individual consumer, a business, or any other organisation, we're here to help you.

Apprenticeship Summary

30 hours per week
Level 3 Business Administrator Qualification
52 weeks a year
16 months to complete the course

- £6.40 per hour (The wage will increase to the NMW for your age after the 1st year).

Monday
Friday (9am 5pm) with 1 hour lunch
GCSE or equivalent Maths and English (Grade 4/C and above or Level 2) essential
Any successful applicant must complete a DBS check prior to start date
Location: 100 St Paul's Churchyard, London, GLN, EC4M 8BU

**General Responsibilities
Reception & Office standardso Meeting and greeting clients / visitors, offering, and preparing refreshments.

Answering the telephone promptly, professionally, and efficiently
Managing incoming and outgoing post, couriers and recorded delivery
Maintaining office Health & Safety, standards, and tidiness by:
Daily Health and safety walk-throughs
Checking desks are clear of all any clutter, filling printer paper, tea points and water bottles, checking the dates on milk etc.
Cleaning and maintenance of the coffee machines.
Organising general office cupboards, ordering stationary and other office supplies.
Conducting DSE assessments, booking first aid and fire marshal courses, and PAT testing as directed by the Office Manager.
Ensuring all IT equipment is working, logging any issues promptly. Supporting users in resolving any issues that may arise.
Supplier liaison

Room management

Managing bookings, setting up rooms and organising refreshments, lunches etc as requested.
Maintaining meeting room standards such as restocking supplies.
Changing the room layouts for events, and courses eg moving tables.
Testing AV equipment and dealing with any potential problems promptly.
Running updates on meeting room laptops, deleting outdated meetings from the calendars and Teams chats.
Supporting the running of courses including preparing refreshments and assisting with the catering.
Assisting with the Venue management process including sending preevent / course checklists.
Supporting with Recruitment & Onboarding such as collating and screening of CVs, processing routine rejections, conducting reference checks, sending IT equipment, organising access passes, arranging induction calls, providing office walkthroughs.
Processing joiners and leavers actions.
Completing reference requests.
Participating in the planning and running of staff social events
Organising staff incentives (birthday cards, gifts cards and R&R)
Assisting with internal Communication by creating content and maintaining the company intranet
Shanga.
Diarising organisationwide meetings / appointments and booking relevant meeting spaces.

Apprenticeship Learning Summary

Summary:

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services.

Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Milestone 1. The Organisation (Aims, Values, Policy)
Milestone 2. IT Skills (Systems, Record and document production, Financial processes and Professionalism and productivity).
Milestone 3. Communication (Verbal, Digital, Social Media, Stakeholder Management, Problem Solving, Integrity and Productivity)
Milestone 4. Continuous Improvement (Processes, Coaching and Developing others, Decision Making, Quality and Responsibility).
Milestone 5. Project Management (Project Lifecycle, business fundamentals: Finance, Change, PESTLE, leading a project).
Milestone 6. Preparation for End Point Assessment

Next steps & Pre-employment checks