- Ensure customer service is always at the highest standards
- Lead by example for your team and Kurt Geiger with your service standards
- Meet and uphold all store and company sales targets, policies, and procedures
- Maintain good relations with your team and Senior Management through active communication
- Manage team productivity, individual targets, employee relations, and provide coaching for development
- Efficiently schedule your team and ensure optimal coverage during peak trading times
- Uphold the Kurt Geiger brand and ensure all team members meet personal presentation standards
- Maintain excellent visual presentation in your boutique consistent with company guidelines
- Prior experience in high turnover, fast-paced store/concession management
- Background in a fashion-forward footwear, accessory, or fashion brand - luxury experience is preferred
- Skilled in customer service
- Demonstrated ability to lead a large team
- Exemplify our luxury/fashion-forward brand in all aspects
- Competitive basic salary
- Generous bonus structure
- Attractive discounts
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Department Manager - Manchester, United Kingdom - Kurt Geiger
Description
We Are One
At Kurt Geiger we celebrate individuality, believing that our differences make us more powerful as a collective.
Diversity, equality, and inclusion are at the core of who we are, and we strive to reflect this in every aspect of our company culture, starting with promoting equal opportunities.
We are dedicated to establishing an inclusive workplace where everyone can thrive as their authentic selves.
Kurt Geiger first opened its doors in Britain's fashion hub on Bond Street, London in 1963.
Since the Sixties, Kurt Geiger has been continuously evolving to create desirable footwear and accessories with a distinct market position, blending aspiration with accessibility.
We are the premier luxury shoe and accessory retailer in Europe, and we are searching for the next wave of talent to join our team.
Responsibilities:
Requirements:
Benefits:
If you are successful, you will be part of a company that acknowledges the importance of outstanding individuals in driving our business forward and realizing our goal of becoming the world's top multi-channel retailer of luxury branded shoes and accessories.
We operate in a dynamic environment where each day brings new challenges, so being adaptable is essential. Nevertheless, your hard work, dedication, and loyalty will be rewarded with a fantastic benefits package and genuine opportunities for career advancement.
