- Making and receiving calls to Customers to discuss existing broadband packages, booking appointments and up-selling
- Building rapport with your customers on the phone to maximise opportunities
- Engage customers in genuine, enjoyable conversations to understand their needs
- Through effective questioning, you will be able to understand customer needs to be able to deliver great service.
- Update databases with customer details and your activity
- Proficiency in Dutch and English, both written and spoken
- Result orientated and have a determined attitude to achieve your KPIs
- IT literate
- Possess excellent interpersonal and communication skills
- Committed and resilient
- Keen to learn and develop
- The ability to work as part of a team supporting colleagues where necessary
- Commitment to excellence
- 24/7 GP cover
- Life Assurance Cover
- Company pension
- Employee discounts
- Career Progression
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Sales Executive - Loughborough, United Kingdom - AT Management
Description
Job Title: Sales Executive (Dutch Speaking)
Location: Leicester
Salary: £24.25k per annum (plus commission)
Job Type: Full Time, permanent
We're AT Management (ATM), an established contact centre which provides Customer Service solutions for major companies across the UK. We specialise in what we do and at the heart of our business are our people. We are an expanding business with offices in Leicester, Coventry, Stockport, and Sligo and can offer strong development opportunities/career paths for individuals looking to join us.
About the Role:
Are you passionate about delivering a great Customer journey? Well, you're in great hands.
We are seeking to recruit several motivated and enthusiastic Dutch Speaking Sales and Service Advisors to join our team. As an Inbound Sales & Service Advisor you will be responsible for handling incoming sales inquiries and providing exceptional customer service, you will also make return outbound calls to these prospective clients and make calls to those who have enquired in other ways.
Here's more of an insight into what you can expect day to day:
About You:
This position is open to all Whether you're experienced, looking for a new venture or you're looking to kick start your career, all we ask is that you bring you're A-game We will coach and develop you through a comprehensive training programme before you start speaking to customers to ensure you have all the skills and knowledge required to succeed.
If the below sounds like you, hit the apply button today to begin your journey with AT Management.
We are a Disability Confident Committed Employer as well as a recognised Menopause Workplace Employer.
Due to the high volume of applications, we get, we may close this advert before the closing date.
Benefits:
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job titles of; Sales Executive, Lead Generation Specialist, Business Development Executive, Sales Advisor, Sales, External Sales, Sales Person, Telesales, Business Development, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive, Key Sales, Sales Specialist, Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Executive, New Business Sales Executive, Sales Consultant, Sales, Customer Services Assistant, Customer Support Administrator, Outbound Sales Advisor, Sales Assistant, Sales Support, Customer Service Agent, BDM, Lead Development Executive, Account Management, Lead Generation will also be considered for this role.