Finance Administration Apprentice - Wirral, United Kingdom - Home Instead Senior Care
Description
Full Training, Employee Discounts SchemeCompany Description:
Home Instead is the world's leading provider of non-medical care and companionship services for older people, we have been established in Wirral for over 15 years and rated as outstanding by CQC.
Job Description:
This is a key role working within our friendly and professional Care Operations Team.
The successful applicant will perform a wide variety of administrative duties in a timely manner to support the smooth running of the office.
To co-ordinate office activities effectively and efficiently in order to provide the highest quality service to clients.The Role
- Responsible for all aspects of office administration activities whilst being reactive to the needs of the business.
- Warmly greet visitors to the office; answer phone calls in a polite professional manner, passing on clear messages where appropriate.
- Maintain effective systems ensuring that all filing and databases are kept up to date.
- Support service delivery process including ensuring compliance, collecting activity logs and updating systems.
- Coordinate holidays for the office team and Care Professionals
- Responsible for coordinating the oncall rota & handover.
- Support the recruitment and preemployment checks processes where appropriate.
- Coordinate Care Professional retention activities such as newsletters, Care Professional of the month etc.
- Accountable for invoicing and payroll administration including entering billing hours and expenses.
- Process invoices and follow up where appropriate with clients and suppliers.
- Support the reconciliation of bank statements and preparation of monthly accounts.
- Support projects and IT initiatives where appropriate.
- Control the office supplies and make sure it is in accordance with office needs.
- Ensure compliance with Home Instead's Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
- Carry out any other duties deemed necessary for the successful operation of the business.
Essential Criteria
- Competent using office programs (e.g. MS Office, Google Docs etc.) with the aptitude to learn new software & systems.
- Proven experience in office administration within a busy office environment.
- Basic knowledge of finance and accounts.
- Experience of an accounting package (e.g. Xero) would be an advantage but not essential.
- Strong organisational skills with the ability to multitask.
- Selfmotivated and able to work flexibly.
- Excellent written and verbal communication skills.
- Keen eye for detail and the ability to work accurately under pressure.
- Strong team player with the confidence to work alone.
Qualifications:
Core Competencies
- Driving Results
- Customer Focus
- Influencing
- Teamwork & Collaboration
- Communication & Relationship Management
- Living Home Instead
- Agile Learner
Role Specific Competencies
- Adapting to Change
- Planning & Organising
- Quality Focus
Additional Information:
This is a key role working within our care operations team in Wirral, supporting our outstanding team of Care Professionals and Key Players.
- Hours are Monday to Friday 9am to 5pm, working one weekend in every
- Business Admin Level 2 qualification is offered to the successful applicant.
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