Assistant Betting Shop Manager - Luton, Bedfordshire, United Kingdom - Rank Group

Description

We're Grosvenor Casinos. Our venues sit at the heart of our communities, offering a safe space for people to play table games, have fun on our slots, watch and bet on sports, or relax with friends and enjoy our fabulous food, drink and entertainment.

We're on an exciting journey of growth and it's the ideal time to join us. More than ever, we're investing in our Venues and our people to ensure we have the best entertainment offering and the best people in the right places.

Job Description

Assistant Betting Shop Manager
£31,000 - £36,000 depending on experience (+ Tips + Bonus + Benefits package)
We are open 24/7 so will require the team to be available to work evenings, nights, and weekends to cover all sporting events for our customers.

Do you have a passion for all things sport, paired with experience in the retail betting industry? Do you want to be part of an exciting new area of growth for us where you'll have a real impact on the business and full autonomy around your work and how it's managed?

If yes – you'll want to read on...

Our Luton Casino are on the lookout for a highly motivated and experienced Assistant Betting Shop Manager to help us develop and deliver an entirely new way of offering sports viewing and betting on sport in the UK.

As our Assistant Betting Shop Manager, you will:

• Manage the overall operations of the betting shop.
• Provide exceptional customer service by assisting customers with placing bets, answering inquiries, and resolving issues in a professional manner.
• Assisting to train, coach, and motivate staff to deliver outstanding customer service and meet sales goals.
• Ensure compliance with all regulatory requirements and company policies, including responsible gambling practices.
• Maintain a clean, organized, and safe working environment for staff and customers.
• Collaborate with other departments within the venue to support business objectives. #LI-GB1 #LI-Onsite

Qualifications

Outside of having previous managerial experience within the retail betting industry, knowledge of betting shop operations, including betting systems and regulations, you'll have a passion for all things sports and betting.

As you'll be leading a team; you'll need strong leadership skills with the ability to coach, motivate and develop, paired with extremely high attention to detail and ability to demonstrate best in class customer service.

• Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
• Fantastic Rewards Package: Beyond a competitive salary, our rewardpackage includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.
• Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
• Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team's success.
• Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
• People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
• High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
• Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.