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Process Improvement Manager
6 days ago
MERJE Ltd Manchester, United KingdomPartially remote · My client is looking for a Process Improvement Manager to be responsible to review, develop and execute a plan to drive production efficiency and end to end pace of production in the Cost teams. The role will require you to have strong leadership and significan ...
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Manager, Client Processing
2 weeks ago
eFinancialCareers Manchester, United Kingdom**Overview** · BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 36 countries and serving more than 100 markets. BNY Mellon is a leading provider of financial services for institutions, corporation ...
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Order Management Process Lead
2 weeks ago
Inventum Group Manchester, United KingdomOur client a global agrichemical business would like to recruit a Order Processing specialist for their new supply chain initiative, this is a varied role that would suit a recent graduate who has a supply chain background and who is interested in processimprovement or a more exp ...
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The Bank of New York Mellon Corporation Manchester, United KingdomSenior Specialist, Business Process Management · **_Bring your ideas. Make history. _** · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that ...
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Process Development Manager
1 week ago
Inspired Global Cuisine Manchester, United KingdomRole: Process Development Manager · Salary: Up to £54,000 per annum · Hours: 40 hours per week · Shift Pattern: Monday to Friday (usually 8am-4pm, some flexibility may be required) · Contract: Permanent · Inspired Global Cuisine (IGC) · Inspired Global Cuisine are a frozen ready ...
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Service Process Manager
3 weeks ago
TLP Consultancy Ltd Manchester, United KingdomService Process Manager (Automotive) · £45,000 - £50,000 + company car · Permanent · This is a field-based role (driving licence required), covering the Northern region including Scotland. There will be occasional visits to Head Office near Epsom, Surrey · ASAP start · Generous b ...
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Process Development Manager
2 weeks ago
Inspired Global Cuisine Greater Manchester, United KingdomJob Description · Role: Process Development Manager · Salary: Up to £54,000 per annum · Hours: 40 hours per week · Shift Pattern: Monday to Friday (usually 8am-4pm, some flexibility may be required) · Contract: Permanent · Inspired Global Cuisine (IGC) · Inspired Global Cuisine a ...
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Process Development Manager
3 weeks ago
Inspired Global Cuisine Greater Manchester, United KingdomRole: Process Development Manager Salary: Up to £54,000 per annum · Hours: 40 hours per week · Shift Pattern: Monday to Friday (usually 8am-4pm, some flexibility may be required) · Contract: Permanent · We believe in manufacturing excellence - delivered by our brilliant people ...
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Process Development Manager
1 week ago
Inspired Global Cuisine Manchester, United KingdomRole: Process Development Manager · The following information aims to provide potential candidates with a better understanding of the requirements for this role. · Salary: Up to £54,000 per annum · Hours: 40 hours per week · Shift Pattern: Monday to Friday (usually 8am-4pm, some ...
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Process Development Manager
5 days ago
Inspired Global Cuisine Manchester, United KingdomRole: Process Development ManagernSalary: Up to £54,000 per annumnHours: 40 hours per weeknShift Pattern: Monday to Friday (usually 8am-4pm, some flexibility may be required)nContract: Permanent · Inspired Global Cuisine (IGC)nInspired Global Cuisine are a frozen ready meal manuf ...
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Process Development Manager
1 week ago
Inspired Global Cuisine Manchester, United KingdomRole: Process Development Manager · Hours: 40 hours per week · Shift Pattern: Monday to Friday (usually 8am-4pm, some flexibility may be required) · Contract: Permanent · We believe in manufacturing excellence - delivered by our brilliant people, innovative products and continuou ...
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Process Development Manager
2 weeks ago
Inspired Global Cuisine Greater Manchester, United KingdomJob Description Role: Process Development Manager · Hours: 40 hours per week · Shift Pattern: Monday to Friday (usually 8am-4pm, some flexibility may be required) · Contract: Permanent · We believe in manufacturing excellence - delivered by our brilliant people, innovative pro ...
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Business Process Manager
5 days ago
Raisin Manchester, United KingdomTeam · In Business Process Management Operations, we are responsible for maintaining and configuring the integrations of our deposit taking and servicing banks into the world of digital deposits and improving internal and external operations on a daily basis by managing changes ...
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Process Development Manager
5 days ago
Iceland Foods Ltd. Manchester, United KingdomInspired Global Cuisine (IGC) · Inspired Global Cuisine are a frozen ready meal manufacturer based in Gorton, East Manchester. · We are an ambitious company who have grown significantly over the last 2 years, now producing over 1million meals a week and have plans to continue t ...
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Process Development Manager
5 days ago
Inspired Global Cuisine Greater Manchester, United KingdomShift Pattern: Monday to Friday (usually 8am-4pm, some flexibility may be required) · Contract: Permanent · Inspired Global Cuisine (IGC) · Inspired Global Cuisine are a frozen ready meal manufacturer based in Gorton, East Manchester. · We are an ambitious company who have grow ...
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Business Process Manager
1 week ago
Raisin Manchester, United Kingdom CDITeam · In Business Process Management Operations, we are responsible for maintaining and configuring the integrations of our deposit taking and servicing banks into the world of digital deposits and improving internal and external operations on a daily basis by managing changes r ...
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Process Development Manager
3 weeks ago
Inspired Global Cuisine Greater Manchester, United KingdomRole: Process Development ManagerSalary: Up to £54,000 per annumHours: 40 hours per weekShift Pattern: Monday to Friday (usually 8am-4pm, some flexibility may be required)Contract: PermanentInspired Global Cuisine (IGC)Inspired Global Cuisine are a frozen ready meal manufacturer ...
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Business Process Manager
1 week ago
Raisin GmbH Manchester, United Kingdom Full timeTeam · In Business Process Management Operations, we are responsible for maintaining and configuring the integrations of our deposit taking and servicing banks into the world of digital deposits and improving internal and external operations on a daily basis by managing changes r ...
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Process Development Manager
1 week ago
Iceland Manchester, United Kingdom Full timeDescription This is a crucial role ensuring the seamless introduction of new products, overseeing every stage from concept approval to post-launch evaluation. Your responsibilities include leading and nurturing the process team, ensuring timely setup, addressing production chall ...
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Business Process Manager
2 weeks ago
Raisin Manchester, United Kingdom Full timeYour Responsibilities · To strengthen and develop our team, we are looking for a motivated and committed Business Process Manager for a full time position reporting to our Manchester Office. · Your tasks include in particular: · Analysis, optimization and ownership of core busine ...
Service Process Manager - Manchester, United Kingdom - TLP Consultancy Ltd
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Description
Service Process Manager (Automotive)£45,000 - £50,000 + company carPermanentThis is a field-based role (driving licence required), covering the Northern region including Scotland.
There will be occasional visits to Head Office near Epsom, SurreyASAP startGenerous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Workplace Nursery Benefit & Cycle Scheme, holiday purchase scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank holidays)Would you like to join a Global automotive OEM company, voted one of the Sunday Times Top 100 Companies to work in the UK? If the answer is yes, please keep readingThe UK automotive industry is changing, impacting not only the new vehicle sales environment but also the aftermarket and ownership.
As a result, now more than ever before, it is vital to optimise processes and operations to realise the full lifetime value of vehicles and deliver an outstanding first-class customer experience.
Therefore, we are on the hunt for a Service Process Manager who will play a vital part in our client's Value Chain strategy, acting as a Network consultant, bringing TSM to life to support the Network in accelerating the business improvements required.
ResponsibilitiesTSM/LSM Foundation Evaluations:
Conduct a physical assessment annually of each allocated Centre's site and process against a set criteria (Circa 73 locations across the region)
Create action plans for any non-compliances found during the assessment and follow up on completion in line with agreed timescalesIdentify common non-conformances across the Network and make improvement proposals to support the Network in compliance at a National or Network Partner levelDeliver Live Toolboxes and KPI improvement:
Deliver "deep dive" consultancy focus on Partners with largest opportunity and required KPI improvement to increase customer satisfaction and revenueConduct live toolboxes with selected Centres; reviewing KPI trend, assessing their current situation against the toolbox questionnaire and agreeing action plans specific to their performance and processes.
Sign off of Centre created action plans, providing insight to ASPMs as needed to steer Partner policyToolbox examples include Accessories, Workshop Efficiency, Fix it Right.
KPIs include Retention, Customer Satisfaction, Parts and Accessories sold per vehicle seen, appointment lead timesSupport company Express Maintenance:Deliver in Centre consultancy to support the roll out and embedding of Express Maintenance.
Assessing completion of toolbox and training activity to date, reviewing process and pain points, creating action plans and driving achievement by the CentreUse your strong influencing skills to engage all Centre staff in the process and action planSupport Ownership Experience Rollout:
Assess selected Centres with adherence to the Ownership Experience charter through KPI review and Centre visitsMake recommendations for improvement as needed to Centre Principals and Partner Senior ManagersIdentify and share best practices with Retention team for cascade to wider Network, fostering continuous improvement
Support Capacity Planning:
Assess site challenges on Centre visits and feed back to ASPMs, inputting into the capacity planning process to ensure this delivers required outcomes
Best Practice Sharing:
Identify and share best practice with Value Chain team colleagues, sharing insight to steer programmes and initiativesCreate case studies to demonstrate best practice to share across the business and the Network to gain buy in and wider adoptionEssential Excellent Communication Skillsto influence senior stakeholders – Gravitasbuildingto question & challenge existing practicesto meet changing demands within the roleto detail to deliver thorough assessmentsdriven mindsetknowledge of dealership Aftersales processes and KPIs and understanding of the UK Automotive Aftermarketcommerciality & innovative mindsettime management and organisational skills