Operations Executive - London, United Kingdom - Your Golf Travel

Your Golf Travel

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Part of the Palatinate Group, Your Golf Travel is the World's largest golf travel business, offering golf breaks and golf holidays to over 3,000 destinations in 22 countries throughout the UK, Ireland, Europe and the Rest of the World.

Since our inception in 2004 we have experienced rapid growth and are now a team of over 150 based out of our London and Brighton offices.

Along the way we have built some truly amazing relationships with our suppliers and customers, have developed a huge range of incredible travel products and experiences, won countless we are just getting started

What makes us unique? Our people.

Our employees are the life of our business and by joining our team you will become part of the most talented, ambitious passionate, collaborative and entrepreneurial team in golf travel as we continue to make huge waves in the market and further our position as the world's leading golf travel company.

The Role
This is an exciting opportunity to join our brand new booking operations team as an Operations Executive.

As the world's leading golf travel tour operator we pride ourselves on being number one and with this in mind, our customers deserve to receive first-class service to match.

If you have a passion for travel and golf, great communication skills and an eye for detail then we would love to hear from you.

Golf experience isn't essential however as golf is something you will be communicating about day to day, an interest will be valuable.

As the role will be part of a brand new team there will be great opportunities for progression and personal development as we continue to grow our team and carry on our journey as the world's leading golf travel specialist.

Key Responsibilities will include:

Working with a high volume of bookings and managing booking amendments
Ensuring the completion of customer requests in accordance with the set SLA's
Ensure compliance with all business operating procedures

Requirements:

Previous experience of working in a customer service or service related role
Travel experience would be a benefit but not essential
Great attention to detail and administration skills and a high level of computer literacy as you will be working with a variety of systems.
Polite, professional and enthusiastic telephone manner
Excellent problem solving skills
An interest in golf

Benefits

Salary, £24,000 per annum
Structured training and personalised development plans
Honest feedback and coaching sessions
Familiarisation trips to our venues in the UK and overseas
Discounts on our golf holidays, flights, hotels, airport parking and VIP airport lounges
Great partner discounts with brands including Taylormade, UnderArmour, Ping
Subsidised gym membership
Employee Assistance Programme (EAP)
25 days annual leave