- To stay updated on HR and Employment Law knowledge
- Provide quality advice within SLAs over the phone
- Lead cases towards resolution and build client relationships
- Log advice accurately and take ownership of cases
- Review client documentation and provide feedback
- Follow protocols for managing cases
- Offer options for other products and services
- Support new consultants and deliver training
- Undertake Welcome Calls with new clients
- Carry out tasks as deemed necessary
- Build and maintain relationships with clients
- Positive attitude and effective communication skills
- Work efficiently in a fast-paced environment
- Strong time management and caseload management skills
- Flexible approach and ability to work under pressure
- Focus on delivering high-quality service
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Employment Law Advisor - Manchester, United Kingdom - Robert Walters
1 month ago
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Description
Employment Law Advisor
Contact: Permanent
Location: Manchester City Centre (fully on-site)
Salary: £30,000 - £35,000 DOE
Hours: Office hours, Monday to Friday
Interview: 1 stage, in person
This role is available at a reputed HR consultancy in Manchester. Join the team that provides legal solutions to clients on HR and Employment Law issues over the phone. Help clients stay compliant and identify any non-compliant practices and associated risks.
As an employment law advisor, you will play a vital role in aiding various businesses in Manchester and nationally, contributing to your HR career growth.
Main Responsibilities of the Employment Law Advisor:
Essential requirements of the Employment Law Advisor:
CIPD Lv. 5 and above preferred, however, CIPD Lv. 3 with experience will be considered. Study support available post-probation to enhance HR career.
If interested in this opportunity, apply directly to this advert or inquire for more details.
Robert Walters Operations Limited is an employment business and agency, welcoming applications from all candidates