Apprentice Business Analyst - Bradford, United Kingdom - Yorkshire Water

Description

Company description:

Water Utility Company based in Yorkshire region of England.

Job description:

Business Analyst Apprentice

Salary & Benefits: £ per annum, annual bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days annual leave, bank holidays plus a wellness day and development opportunities in line with the Business Analyst progression plan. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more

Location: Head Office, Buttershaw, Bradford.

Work type: Permanent. 37 hours per week, Monday – Friday

We have an exciting opportunity for a Business Analyst Apprentice to join the Customer (CX) ART at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do:
Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.
We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.
New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Customer pillar is key to how we plan to meet the changing expectations of customers and regulators.
In the Customer ART we focus our work on how we can improve our existing technologies and ways of working, so that we can meet the ever-changing demands of our customers. Our customers include our agents in the contact centre, as well as the people of Yorkshire, who we provide clean and wastewater services to.
As we have adopted the agile ways of working, we are able to deliver small changes to the business in valuable increments. This allows us to work smarter and closer with the business, whilst tracking our progress against business plans and ensuring we are delivering value to the people we work with.

Where you fit in:
As our Business Analyst Apprentice you will work alongside other specialists to develop competence in:

• Leading business analysis activities on multiple change initiatives, delivering requirements specification capable of being used to develop IT based services (bespoke software solutions, third party products and cloud-based solutions)

• Working with key stakeholders to elicit, analyse and document all types of requirements in line with practice procedures, and methodologies to define acceptance criteria and support benefits realisation.

• Translating business needs into specific requirements including UI design; Data models; business procedural changes and interface designs.

• Ensuring thorough use of the Requirements Engineering model including elicitation, analysis, validation, documentation, and traceability of requirements.

• Ensuring that User Acceptance Testing takes place for all deliverables and support any associated testing activities.

• Proving and developing a deep understanding of business processes, business operating models and behaviours, identify opportunities creating an environment for delivering effective and sustainable change.

What qualifications you will need:

• To have 5 GCSE's grade A-C or 4-9 including English and mathematics

• To have or be predicted 3 A-levels or equivalent in any subject grades A-C or at a minimum of a pass.

• An I.T. and/or Business Studies qualification at level 2 or above is also preferred.

You will also benefit from having:

• A keen eye for detail with an interest in analytics

• Strong organisational skills.

• An ability to communicate with a variety of stakeholders at different levels across the organisation.

• An ability to travel to our Head Office based in Buttershaw, Bradford daily.

• The ability to pass the Yorkshire Water Occupational Health Screening Assessment.

Although our assets are operational 24 hours a day, 365 days a year the company is committed to support flexible work patterns and job share options, where possible, to give you more control over your time and responsibilities. Whether you have child-care responsibilities or are looking for the ideal work-life balance our flexible options can offer work patterns that suit your needs. College dates and times are set in advance.

If you want to help your local environment and support your local area and help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you.

If you feel this opportunity is suitable and you match the skills required, then please apply on-line and complete the application process and submitting your CV.

Recruitment Process

To assess your skills effectively, our selection process includes an online assessment, assessment centre and a follow up 2nd stage interview with the hiring manager interview if you are successful at the 1st stage assessment centre.

Closing date: 26th May 2024
1st stage Assessment centres taking place on 18th or 19th June 2024.
2nd stage interviews taking place from the 1st to the 5th July.

Company Information

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.

All our roles are subject to a medical questionnaire, and further medicals when required.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.