- Independently opens and handles assigned cases within basic limits of complexity.
- Identifies, recommends, and pursues appropriate mitigation strategy with supervisory oversight as necessary.
- Expands knowledge base to include broader analysis of terms, clauses, and coverage.
- Independently selects appropriate company templates as required based on independent recognition of client requirements.
- Routinely produces clear, concise, and grammatically correct reports which require minimal review/editing; defers to senior level team members for assistance.
- Engages in peer review with others as directed.
- Reviews time and expenses with attention paid to estimates and client intent.
- Pursues and completes Lloyds Agency Module 3: Cargo Claims & Recoveries credentialing.
- Develops a higher-level understanding of market levers and influences.
- Granted supervised authority to communicate with clients beyond routine case correspondence; demonstrates timely reliability to clients.
- Attends company meetings and trainings with enthusiasm.
- Identifies potentially valuable case studies from personal field experience and works with management to share those cases through supervised contributions to presentations.
- Establishes and maintains positive working relationships with other members of the organization across departments, divisions, and locations.
- Maintains the confidentiality of proprietary and sensitive information, exercising sound judgment and discretion in any disclosure of information related to EM, EIMC, and its endeavors.
- Adheres to all applicable State Insurance Regulation requirements and other applicable laws, regulations, and standards.
- Prior experience in ocean marine claim adjusting or other insurance-related work preferred
- Ability to understand claims adjudication process
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and meet deadlines
- Passionate about providing exceptional customer service
- Skilled in analyzing, interpreting, and reporting pertinent information, discerning the essential from the non-essential
- Strong research and investigative skills
- Conflict resolution and persuasion abilities
- Organized and detail oriented
- Excellent problem solving and critical thinking skills
- Ability to work both independently and as part of a team
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Marine Surveyor - United Kingdom - Engle Martin
Description
REPORTS TO: Team Leader or Director of Marine Claims
STATUS: Regular, full-time; exempt
SUMMARY OF JOB PURPOSE
EIMC, an Engle Martin company, is an independent marine consulting services company providing supply chain loss control and claims investigation expertise to insurers, brokers, 3PLs and industrial partners. The Marine Consultant effectively determines and communicates the extent of loss or damage associated with ocean marine claims in a variety of business classes.
PRIMARY JOB RESPONSIBILITIES
REQUIRED EDUCATION & EXPERIENCE
DESIRED KNOWLEDGE, SKILLS & ABILITIES
WORKING CONDITIONS
Work is conducted primarily in a remote location or in an indoor office environment with protection from weather conditions and with exposure to noise typical of an office or administrative setting.
PHYSICAL ACTIVITIES AND REQUIREMENTS
Work requires light lifting (10 – 20 lbs.), standing, walking, stooping, kneeling, reaching, fingering (keyboarding) and repetitive hand motion, grasping, talking, and hearing at normal speaking levels. Work requires visual acuity to read and prepare data and figures, type words and numbers, view information on a computer terminal, read, operate office machines, and determine the accuracy and thoroughness of work.
About Us
Engle Martin was formed with a comprehensive business philosophy: to provide the best insurance claim adjustment results in the industry, present the most talented personnel, foster an innovative and professional leadership team, and develop client-focused technology. Engle Martin is a national company that continues to set new standards for the industry. By fully engaging with its clients, Engle Martin develops customized, result-oriented claims solutions.
EIMC is a specialized marine consulting services company providing supply chain loss control and claims investigation expertise to insurers, brokers, 3PLs and industrial partners. EIMC's mission is to provide its clients with peace of mind by consistently delivering high-quality, impartial, timely, and cost-effective results. EIMC's head offices are located in Jersey City, New Jersey and London, England, with team members located throughout the United States and the United Kingdom.
When you join our team, you can expect:
To Make an Impact:
We show up when others need us the most. After disaster strikes, we are among the first to respond, helping companies recover and communities rebuild. Our companies applaud community outreach and making a positive impact across the country through our Community Association Response Engagement (C.A.R.E.) Team.
To Maximize your Potential:
We focus on investing in your personal and professional development, allowing you to propel your career forward. From our thoughtfully designed career paths to our customizable development plans, we foster an environment that will challenge conventional thinking and maximize your potential.
A Commitment to Diversity:
Recognizing and celebrating the value of everyone's contribution is essential to Engle Martin and EIMC's mission. It allows us to be innovative, respond to the needs of our clients, and ensures our people work at their maximum potential. Whether it is expanding your network by joining one of our team member resource groups or participating in cross-functional team projects, you can expect an environment that welcomes and supports the differences of its team members.
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