Service Advisor - Coventry, United Kingdom - Apex Recruitment Services

Apex Recruitment Services

Verified Company

Coventry, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service Advisor

Location:
Coventry

Days:
Monday-Friday 8am-6pm

Saturday 8am-1pm (1 Saturday in every 4-6weeks)

Salary:
£25,000 - £28,000 per annum plus bonus (~£8,000 per annum)

Permanent

We are currently recruiting for a
Service Advisor for a very well-established, premium brand dealership on a Permanent basis as they look to expand their current team.

You will be working with customers on a daily basis with the emphasis on customer satisfaction and providing outstanding customer service.

Working within a busy service environment you will be responsible for customer liaison, keeping motor vehicle databases up to date and producing job cards on internal systems.

You will be the customers first point of contact for all service-related activity.

Key Skills Required for the Service Advisor:

Experience would in a Dealership environment would be ideal,
Experience is a fastpaced Customer Service environment (such as a call centre),
Experience as a Service Advisor in a busy dealership would be beneficial but is not essential,
Customer focused and an excellent communicator,
Familiarity with using Motor Dealership Database Software would be ideal,
Be technically minded with the ability to professionally communication service and repair work with customers,
Produce Job Cards on inhouse computer systems
Update customers and vehicle records
Communicate estimated costs of repairs and timescales of work to the customer.
A driving licence is essential.