Revenues Officer - Walthamstow, United Kingdom - Positive Employment

Positive Employment

Verified Company

Walthamstow, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Positive Employment is currently recruiting for an experienced Revenues Officer to work for our clients based in Walthamstow area.

_Duties and Responsibilities but not limited to:_

Make decisions in respect of liabilities and relief's, discounts and exemptions in accordance with law and policy guidelines, referring any matters of doubt to the Senior Revenues Officer
Ensure that the maximum possible take up of, discounts, exemptions and relief's are awarded to reduce liability of those entitled to them
Assist the council's representative at court if required
Liaise and work with other Council departments and officers within Customer Services as and when necessary
Liaise with outside organisations (Voluntary Organisations, Solicitors, Estate Agents, Landlords/Letting Agents, Housing Providers) and Government bodies (Department of Work and Pensions, HM Revenues & Customs) where appropriate when dealing with liabilityand collection of arrears
Maintain knowledge of legislation, including debt collection, enforcement and insolvency law, ensuring that processes and decisions are applied in accordance with law and policy guidelines
Work as part of a team to achieve collection targets and to provide effective Recovery action
Prepare court lists and case notes in relation to recovery for Magistrate's Court proceedings
Liaise with enforcement agencies and monitor their actions to ensure they adhere to Council guidelines, and that payments are collected in accordance with Council policies and agreed contract
Any other duties that may reasonably be requested by the Revenues and Benefits Manager

_Requirements:
_

Extensive knowledge of Revenues including relevant legislation and regulations
An in depth knowledge of Council Tax legislation
Experience of ensuring accurate billing collection and recovery of Council Tax
Experience of having worked in a debt collection environment
Able to produce clear and concise written communication
Ability to be confident and engaging with the general public both face to face and on the phone when advising on complex Council Tax matters
The ability to meet challenging deadlines
Experience of using a variety of IT systems

**_

WORKING HOURS:
, Monday to Friday_