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    Fraud Analyst - United Kingdom - Project People

    Project People
    Project People United Kingdom

    5 days ago

    Project People background
    Description
    FRAUD ADVISORS
    • CONTRACT
    • HYBRID
    • GLASGOW We are looking to hire Fraud Advisors for one of our Telcom clients in Glasgow.
    The candidate shall be accountable for the clent's first line of defence against fraud. Shall be the eyes and ears of emerging fraud trends and will be given the opportunity to change and influence processes in combating, Must have good knowledge of Fraud within the Banking, Financial Services, Telco FraudFraud Advisors x 3 (Glasgow)

    Glasgow:
    Hybrid (2-3 Days per week)
    • Wednesdays are anchor days other days are flexible.
    Working hours (9am-5pm Monday to Friday)

    Duration: 6 month Day Rate Contract

    Start Date:
    Immediate
    • Fraud Experts with an FCA background - good knowledge of Fraud within the Banking, Financial Services, Telco Fraud
    • They deal mainly with Identity fraud - handling cases where customers make contact to say that they been a victim of fraud identity and due to this - there are payment and account problems
    • The Fraud advisor would be involved with full investigation - assess if a case is fraud or not - go through different processes to arrive at conclusions and then make contact with customer to provide the outcomes
    • Training will provided be on client systems and proceduresKey Skills
    • FCA Background
    • CIFAS background (Credit Industry Fraud Avoidance System)
    • Strong on Excel
    • Advanced spreadsheets, pivots, vlook ups, reports
    • Experience using Experian hunter (system used in industry)
    • Industry Experience
    • Financial Services, or Telco, Banking Fraud and Telco fraudAdditional Support is needed within the team
    • There has been an increase in high fraud volumes & complaints.
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