- To focus, as a priority, on the company's harbour crane types, but also to become familiar with other product types with the Maritime Cranes Division.
- Electrical fault diagnosis and repair (predominantly 24Vdc and Vac)
- Assisting in building and dismantling LHM cranes
- Return all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling.
- Ensure all service information is read, understood and filed.
- Correctly file all service manuals and that they are consistently updated.
- Develops an effective working relationship with the support team at the depot and can support others where required.
- Supports the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.
- Coordinates with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.
- Works with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in an condition that satisfies the customer.
- Works in accordance with the company quality assurance guidelines.
- Proactively seeks new opportunities to develop personal skills and looks at opportunities out in the field to apply these.
- Completion of a recognised apprenticeship to NVQ level 3 or equivalent in a related industry
- Slinger & CSCS cards
- Full clean driving license
- Training and personal development programs
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Description
A vacancy has arisen for a Service Engineer (Harbour Mobile Cranes) in our Maritime Crane department ideally located in the South of England.
The role contributes to the success of the Maritime Crane department for Liebherr-Great Britain Ltd by carrying out effective maintenance and repair work on equipment, ensuring both quality standards and timelines for repair are optimised at all times leading to increased customer confidence and repeat business whilst ensuring outstanding customer service at all times and working within the Company's key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.
Carry out, servicing, inspection and repair of machinery and equipment at customer premises or on site or if required at the appropriate depot.