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    Revenue Controller and Debt Recovery Support Assistant - Cardiff, United Kingdom - Francis Wilks & Jones

    Francis Wilks & Jones
    Francis Wilks & Jones Cardiff, United Kingdom

    3 weeks ago

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    Description
    Job Description Revenue Controller and Debt Recovery Support Assistant


    Job Title:
    Revenue Controller and Debt Recovery Support Assistant


    Department:
    Debt Recovery

    Shona Houghton, Head of Debt Recovery


    We are a growing, progressive and forward-thinking law firm where exceptional technical ability is a given, but this, combined with the personality and creativity of our people, is at the very heart of our successful business.

    We are recognised experts in a number of areas of law, including legal services provided to SMEs, directors and shareholders, private clients, banks and financial institutions and insolvency practitioner.

    These legal services are offered from our main London and our Cardiff offices.

    We are constantly looking to develop technologically and have a focus on quality legal services and will support individuals with innovative ideas.

    Many of our solicitors previously worked at national and international law firms but have chosen to join us to work with our great team and longstanding clients.

    We are seeking a Credit Control /Debt Recovery Specialist who will be responsible for managing the firm's aged debt and supporting the Debt Recovery Team with client matters.

    o Proactively manage the firms internal credit control system using our case management software (Visual Files)
    o Prepare and issue formal letters including letters before action/ Letters of Claims to clients
    o Follow up telephone calls to clients in respect of overdue invoices
    o Liaising with solicitors and Partners to progress debt collection of their matters
    o Meeting with the Practice Director and Senior Legal Cashier to discuss aged debt and progression of overdue sums
    o Cover annual leave/absences for the legal cashier

    • Debt Recovery Support Function:
    o Opening new client and matter files to include the input of data
    o Assisting with the preparation of Letters of Claim on client matters
    o Assisting with the preparation of Court Proceedings via Money Claim Online
    o Carrying out pre-litigation debt recovery work to include Letters of Claim, follow up telephone conversations, dealing with disputes at the pre-litigation stage, liaising with debtors
    o Telephone calls to debtors to discuss matters, chase for payments and the setting up of repayment agreements
    o Ordering stationary for the office
    o To deal promptly with client enquiries and correspondence with the support of other team members and the Head of Debt Recovery
    o To observe office manuals and instruction books published by the Partners from time to time
    o Other ad hoc duties as and when required

    • o Other ad hoc duties as and when required
    o Previous experience of providing administrative support to fee earning lawyers is advantageous
    o Proficiency in a case management software system
    o Competent IT Skills including Microsoft applications

    • o Ability to manage conflicting priorities and deadlines in a flexible and proactive way
    Negotiable plus discretionary bonus scheme based on firm's performance

    Annual Leave: 25 days paid annual leave per annum


    Life Assurance:

    Private Health Cover:
    Entitlement to join the Firm's scheme after completion of the Probationary Period.
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