- Competitive salaries with annual reviews
- Up to 6% contributory pension scheme.
- days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme, free flu vaccines and more.
- Access to a huge range of discounts and exclusive deals such as Travel discounts, Online and Instore Shopping/Grocery discounts, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
-
Customer Service Assistant-northlink Ferries
2 weeks ago
Serco Plc Kirkwall, United Kingdom**Customer Service Assistant** · **NorthLink Ferries, Hatston, Kirkwall, KW15 1RQ** · **Contract Type: Fixed Term -12 months, **15 Hours per week** · **£12.01 per hour plus benefits** · **Do you enjoy working with the public and want to receive practical training, development, an ...
-
Customer Service Assistant-NorthLink Ferries
3 weeks ago
Serco Kirkwall, Orkney Islands, United Kingdom £23,871Customer Services Assistant - Fixed Term Contract · NorthLink Ferries, Kirkwall, KW15 1RQ · FTC - 6 months / 20 hours per week · £23,871 + Benefits · Do you enjoy working with the public and want to receive practical training, development, and progression within a customer ...
-
Highly Specialist Speech and Language Therapist
2 weeks ago
NHS Scotland Kirkwall, United Kingdom**Highly Specialist Speech and Language Therapist** · **The Balfour** · **Band 7 £47,748 - £55,293 including Distant Islands Allowance per annum** · **Full Time: 37.5 hours** · **Permanent** · An exciting opportunity has arisen for a Speech and Language Therapist to join our enth ...
-
Clerical Assistant
3 weeks ago
Orkney Islands Council Orkney, United KingdomAdvert · EDUCATION, LEISURE & HOUSING · Education Resources · Clerical Assistant (School Transport) · 14 hours per week - Thursday and Friday, 9am – 5pm · Permanent · £25, - £26, pro rata / £ £14.31 per hour (including Distant Islands Allowance) · We are looking for a moti ...
-
Clerical Assistant
3 weeks ago
Orkney Islands Council Kirkwall, United Kingdom Part timeAdvert · EDUCATION, LEISURE & HOUSING · Education Resources · Clerical Assistant (School Transport) · 14 hours per week - Thursday and Friday, 9am - 5pm · Permanent · £25,918 - £26,119 pro rata / £ £14.31 per hour (including Distant Islands Allowance) · We are looking for a motiv ...
-
Clerical Assistant
3 weeks ago
Orkney Islands Council Kirkwall, United KingdomAdvert · EDUCATION, LEISURE & HOUSING · Education Resources · Clerical Assistant (School Transport) · 14 hours per week - Thursday and Friday, 9am – 5pm · Permanent · £25,918 - £26,119 pro rata / £ £14.31 per hour (including Distant Islands Allowance) · We are looking for ...
-
Telephone Customer Service Assistant
4 weeks ago
Serco Kirkwall, Orkney Islands, United KingdomCustomer Services Assistant - Fixed Term Contract · FTC - 6 months / 20 hours per week · £Do you enjoy working with the public and want to receive practical training, development, and progression within a customer focused environment? · Are you looking for part time flexible h ...
Customer Service Assistant-NorthLink Ferries - Kirkwall, United Kingdom - Serco
Description
Do you enjoy working with the public and want to receive practical training, development, and progression within a customer focused environment?
Are you looking for part time flexible hours for your next role?
We have an exciting opportunity to join our team in based in Kirkwall. Working in our busy Terminal you'll be part of our Customer Service team who work hard to provide a high-quality service to customers within one of Transport's flagship contracts NorthLink Ferries. In this role of Customer Service Assistant you will be making reservations and assisting in the effective running of the department as part of a team that strive to deliver a great experience for each one of our passengers.
This position is well suited to individuals who enjoy working in a customer facing role and want to be part of a program that supports your development towards a long and successful career.
Within this role you will be making customer reservations by telephone, email and in person and assisting to check-in and board passengers, whilst embracing and adhering to the business's Health, Safety and Environment Serco Policy.
The job requires a commitment to delivering excellent customer service whilst being able to follow standards and to have good organisational skills. We are looking for a good team player with a can-do attitude who takes initiative and ownership, particularly of personal development, and committed to Serco's Values of Trust, Care, Innovation and Pride. You must be able to communicate well with the public and team members and be confident to use a phone and computer system.
What we offer:
