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    Engineer consultant - Belfast, United Kingdom - Experis UK

    Experis UK
    Experis UK Belfast, United Kingdom

    2 weeks ago

    Default job background
    Description
    Up to £44k + Benefits 18 month contract

    My client a leading IT Solutions provider are seeking to recruit an M365, Office 365 Engineer to join an ever growing Customer Support Function.

    This client has more than employees world wide and an unlimited amount of large Enterprise Customers to support. You participate in communities with peer delivery roles and, where appropriate, share your knowledge.
    You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness.
    You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements.

    ~ Fluency in English, with the ability to communicate effectively.
    ~ 3+ years of experience in technical support or related field
    ~ Strong knowledge of Office 365 technology.
    ~ Strong knowledge of Office Setup & Deployment process.
    ~ Strong knowledge of Office Core applications: interface, usage/functions and troubleshooting (Word, Excel, PowerPoint, OneNote, Publisher, InfoPath, Access).
    ~ Understanding Office integration with different platforms: Windows, 3rd party network shares/OS, mobiles, SharePoint, OneDrive.
    ~ Networking skills and familiarity with communication protocols (ftp, etc).
    ~ Scripting:
    VBS, PowerShell, JavaScript, HTML5.
    ~ Preferred fluency in either French or German with the ability to communicate effectively it's a plus.
    Relevant Microsoft Technology Certifications
    Bachelor's degree in computer science, Information Technology (IT), or related field.
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