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    Senior consultant field - London, United Kingdom - Crisis24

    Crisis24
    Crisis24 London, United Kingdom

    1 week ago

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    Description

    Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations.

    Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

    Within our thriving environment, you'll discover abundant chances for both personal and career advancement.

    Crisis24's Crisis & Security Consulting (CSC) division, specifically the All-Hazards Response team, is on the lookout for a Senior Consultant.

    As a part of our dynamic and agile Response Group, the successful applicant will have the chance to enhance their skill set and knowledge, enabling them to contribute across various teams within the organization.

    The position involves readiness to deploy globally at short notice, often in challenging situations, requiring confidence and the ability to provide immediate support and guidance to high-level / C-Suite stakeholders.

    You will deliver All Hazards Response services, providing expert advice and guidance to clients facing crises, from threats and violence to political and cyber-related issues.

    This role entails global deployment, often without prior notice, creating documentation in line with CSC's methodologies, conducting sensitive investigations, and potentially training as a subject matter expert for example as a crisis communications consultant.

    You will also support the development of junior team members and collaborate with the global consulting team on service delivery, maintaining accurate records across platforms such as Salesforce.

    Deployment globally in support of any new case activation, often with no notice.
    Produce all relevant documentation in support of assigned response cases, in line with CSC's doctrine and methodology.
    Coordinate and conduct sensitive investigational support to clients.

    Support the development of more junior team members and work in cooperation with the wider global consulting team on all other aspects of consulting services delivery.

    Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals.

    Obtain the skill set and knowledge to actively respond as a Special Risks Response Consultant when required.
    Support to Insurance Partners
    Deliver onboarding briefings to new policy holders.
    Provide capability briefings in support of marketing the wider insurance policies.
    Generation of new response retainers, providing services to insurance partners or private clients.
    Support the implementation of a business development plan for the region.
    Represent CSC, Crisis24 and GardaWorld in client pitches/senior-level presentations/in-person meetings.
    Following training, there may be a requirement to join the Duty Officer roster for All-Hazards Response activations.

    Account management
    ~ Client liaison and account/client relationship management of new and existing consulting clients.

    Support the wider Crisis24 and GardaWorld business as required.

    Under the guidance of the Associate Director for All Hazards Response, you will collaborate on a variety of response cases and projects.

    Candidates should have at least 10 years of experience in Crisis Management, preferably within a corporate or consulting environment, and a solid background in Security Risk and Crisis Management.

    The role demands extensive global travel, often to high-risk areas, and requires strong analytical, problem-solving, and communication skills. Candidates must be adaptable, motivated to work irregular hours, and committed to continuous professional development.
    10+ years of experience in Crisis Management, preferably in a corporate and/or consulting setting.
    Strong working knowledge of Security Risk and Crisis Management.
    Demonstrable commercial experience developing new business opportunities.
    Extensive travel experience globally, including in high-threat/hostile environments.
    a creative thinker who can apply initiative and create solutions to solve clients' problems.

    Personable and able to communicate effectively at all levels with team members and clients, with the gravitas to influence at a very senior level, including verbal communications and presentations skills.

    The flexibility and motivation to work irregular hours and maintain quality delivery.
    The annual leave year runs from 1 January to 31 December. Your paid annual leave entitlement will be 25 days per annum (pro rata for part time hours).
    Group Life Insurance effective upon commencement of employment. Death in Service pays out at 4x base salary.
    Employee Assistance Program effective upon commencement of employment.

    A Discretionary Bonus Scheme, effective in the year following your employment, and based on company performance in the previous fiscal year.

    Group Pension Scheme, to which you will be automatically enrolled from the beginning of the third month following start date:

    Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

    We are committed to a work environment that celebrates diversity.

    We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

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