Jobs
>
London

    Assistant General Manager – Trauma and Orthopaedics - London, United Kingdom - University College London Hospitals

    Show more Collapse job
    Default job background
    Full time
    Description

    Job overview

    The Administration Assistant will work as part of an administrative team, to support the multidisciplinary clinical and administrative teams to provide a high-quality administration service, a positive patient experience and excellent customer service.

    This post has no supervisory responsibilities. The post holder will be required to work closely with; clinical teams and other members of the administrative team, and colleagues across the division. It also requires excellent communication skills to liaise with staff across the Trust, and with partner organisations. We are one team: Administration Assistants are expected to support their colleagues and provide cross cover for other administrative staff to ensure a consistently high level of service is provided.

    Key areas of focus:

  • Assisting and supporting other members of the administrative team across the department or division, including dealing with telephone calls and resolving enquiries for patients and their carers.
  • Carry out designated administrative tasks under direction and with guidance and following agreed standard operating procedures.
  • Efficient preparation of patient correspondence and other non-clinical documentation.
  • Main duties of the job

  • Manage and answer telephone calls related to the service in a courteous and prompt manner, taking telephone messages and passing on written or verbal information to patients.
  • Act as a point of contact for the department or specialty, dealing with queries from stakeholders and passing on relevant information to appropriate team members as required.
  • Receive and respond to e-mail queries, monitoring, managing and triaging email correspondence to generic inboxes.
  • Conduct reminder calls to patients, rearranging appointments where necessary in order to prevent non-attendances.
  • Input clinical correspondence onto hospital databases.
  • Process and register referrals, booking outpatient appointments as required and in line with the Trust's Elective Access Policy.
  • Carry out general office duties such as photocopying, scanning and filing.
  • Handle incoming and outgoing mail in a timely manner.
  • Ensure office protocols are adhered to, for example telephone answering times and voicemail or mailbox cover.
  • Working for our organisation

    University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

    We provide first-class acute and specialist services across eight sites:

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
  • National Hospital for Neurology and Neurosurgery
  • Royal National ENT and Eastman Dental Hospitals
  • University College Hospital Grafton Way Building
  • Royal London Hospital for Integrated Medicine
  • University College Hospital Macmillan Cancer Centre
  • The Hospital for Tropical Diseases
  • University College Hospital at Westmoreland Street
  • We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

    We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.


    We have other current jobs related to this field that you can find below


  • Guy's and St Thomas' NHS Foundation Trust London, United Kingdom

    **Matron for surgery**: Trauma Orthopaedics & Plastics · An exciting opportunity has arisen for an experienced, highly motivated, enthusiastic individual to join the Surgery directorate as Matron at Guy's and St Thomas' Hospital. We are looking for an innovative and passionate nu ...


  • King's College Hospital NHS Foundation Trust London, United Kingdom

    Applications are invited for the post of Junior Clinical Fellow in Trauma and Orthopaedics at King's College Hospital NHS Foundation Trust, which is a Major Trauma Centre and is part of King's Health Partners. · Princess Royal University Hospital, part of King's College Universit ...


  • Barts Health NHS Trust London, United Kingdom Permanent

    Job summary · An exciting opportunity has arisen to join the operational management team at The Royal London Hospital, part of Barts Health NHS Trust, based in North-East London. · The Trauma and Orthopaedic Department is seeking a new Service Manager to oversee the day-to-day m ...


  • Barts Health NHS Trust London, United Kingdom Full time

    Job overview · An exciting opportunity has arisen to join the operational management team at The Royal London Hospital, part of Barts Health NHS Trust, based in North-East London. · The Trauma and Orthopaedic Department is seeking a new Service Manager to oversee the day-to-day ...


  • Interact Medical United Kingdom

    Surgery – Trauma / Orthopaedic (Consultant) · We are looking for candidates with immediate availability as Consultants specialising in Surgery – Trauma / Orthopaedic. · We are inviting applications for the position of Surgery – Trauma / Orthopaedic (Consultant) . · We are looki ...


  • Buckinghamshire Healthcare NHS Trust Buckinghamshire, United Kingdom Full time

    Job overview · Applications are invited for Specialist Trauma Surgeon to join our busy Trauma and Orthopaedic department, amongst a team of 24 Consultants. · This is an exciting opportunity to join our friendly, enthusiastic and innovative team of orthopaedic consultants. Our reg ...


  • Lewisham and Greenwich NHS Trust London, United Kingdom

    This post will be for a consultant in Trauma & Orthopaedics, with expertise in complex trauma and hip and knee surgery. The post will be for 10 PAs. On-call cover will be based at University Hospital Lewisham covering a 1 in 9 on-call rota for weekends and non-resident nights. Da ...


  • West Hertfordshire Teaching Hospitals NHS Trust Watford, United Kingdom Full time

    Job overview · We are seeking a qualified Mechanical Maintenance Engineer responsible for undertaking planned and reactive maintenance of complex mechanical control systems across the diverse building services of the Trust estate. · Please note; You must have the following quali ...


  • West Hertfordshire Teaching Hospitals NHS Trust Watford, United Kingdom Full time

    Job overview · An exciting opportunity has arisen within the Cardiology Service at West Hertfordshire Hospitals. The service is looking to appoint 1 full-time locum in Complex Coronary Intervention and join our team of 16 substantive consultants. · This is a 1 year locum post, r ...


  • Medecho London, United Kingdom

    Hiring Experienced SHOs for Trauma and Orthopaedics for 6 months contract at first instance with a view to extend. · Mandatory Requirements: · - Valid GMC Registration · Valid Right to Work to live in UK · 2 valid references from UK of last 3 years · 6 months of NHS experience at ...


  • West Hertfordshire Teaching Hospitals NHS Trust Watford, United Kingdom Full time

    Job overview · Do you have a passion for delivering exceptional urgent care and shaping the future of emergency medicine? The West Hertfordshire Teaching Hospitals NHS Trust is seeking a visionary and experienced Divisional Director of Emergency Medicine to join our senior lead ...


  • King's College Hospital NHS Foundation Trust London, United Kingdom Fixed-Term

    Job summary · The Fellow will be part of the Trauma Firm. The Fellow will be involved predominantly in management of trauma patients and the provision of care for all Orthopaedic Trauma cases. All trauma subspecialties are available onsite including pelvic surgery, limb reconstr ...


  • Buckinghamshire Healthcare NHS Trust High Wycombe, United Kingdom Full time

    Job overview · To provide a confidential office management and medical secretarial service to the consultants, specialist nurses and junior medical staff within Neurology · Main duties of the job · Provide the first point of contact for the department and dealing with queries, a ...


  • Locum People London, United Kingdom

    Locum People is currently seeking an FY2/SHO Trauma and orthopaedics doctor · Hospital based in London · 3 month contract with high possibility of an extension. · A highly modernised and dynamic hospital in a commutable distance from all of London plus surrounding area. This is a ...


  • London North West Healthcare NHS Trust London, United Kingdom Full time

    Detailed job description · and main responsibilities Book patient follow-up appointments · Analyse patient pathways vs outcomes and escalate to relevant clinical / non-clinical staff if the patient requires an earlier appointment or diagnostic in order to achieve RTT targets · ...


  • Imperial College Healthcare NHS Trust London, United Kingdom

    Our fellowships prioritise professional development, surgical autonomy and the ability to teach others. Registrars are expected to leave the programme being confident in their own abilities and equipped to help train others. Registrars are given dedicated time to and are expected ...


  • Interact Medical London, United Kingdom

    Surgery – Trauma / Orthopaedic (Spec. Reg) · We are looking for candidates with immediate availability for Spec. Reg grade Doctors specialising in Surgery – Trauma / Orthopaedic. · We are inviting applications for the position of Surgery – Trauma / Orthopaedic (Spec. Reg) . · W ...


  • Interact Medical England, United Kingdom

    Surgery – Trauma / Orthopaedic (Trust Grade) · We are looking for candidates with immediate availability for Trust Grade Doctors specialising in Surgery – Trauma / Orthopaedic. · We are inviting applications for the position of Surgery – Trauma / Orthopaedic (Trust Grade) . · W ...


  • King's College Hospital NHS Foundation Trust London, United Kingdom Fixed term: 12 months

    Job overview · This vacancy is for the holder to assist with the delivery of the paediatric respiratory physiology service at King's College Hospital NHS Foundation Trust. They also would provide a full range of routine lung function tests for children including spirometry, gas ...


  • Barts Health NHS Trust London, United Kingdom Fixed-Term

    Job summary · Bone & Joint Health, Barts Health NHS Trust · Senior Orthopaedic Extremity Trauma Fellowship · 6 months - 1-year fixed term - starting October 2024 and year fixed term) · We are looking for an enthusiastic colleague to join our dynamic service within Barts Healt ...