Euc Engineer - Croydon, United Kingdom - Amdas Recruitment Ltd

Tom O´Connor

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Tom O´Connor

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Description

Our client are a large well know organisation based in Croydon are looking for a 3rd Line Engineer to join them on permanent basis.


Main Responsibilities:

  • Provide installation and day to day support / troubleshooting for the End user compute across the Apple Ecosystem which includes Apple MacOS, iOS, iPadOS and TvOS and Windows 10 across the sites
  • Provide support for Mobile Device Management (MDM) using tools such as JamF, Meraki, Intune, Apple School Manager and Apple Configurator.
  • Creation and Management of managed Apple IDs
  • Research and develop new technology, latest hardware, tools and scripts to support desktop computing to improve the EUC experience.
  • Provide support for Windows operating system patching, enterprise class desktop hardware and software such as Windows 10, Remote management, and troubleshooting.
  • Create and monitor compliance reporting.
  • Create Knowledge Base Articles
  • Be first point of contact for third line service desk ticket resolution
  • Act as a project team member on other projects run by other members of the Group ICT team.
  • Ensure that support is carried out according to the Standard Operating Procedure (SOP) documentation.
This is a fantastic permanent role working for a well know organisation

Salary 35-40k and the package comes with great many benefits and bonuses.

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