- Build and maintain strong relationships with customers and act as the lead point of contact on accounts.
- Identifying opportunities for securing new business with new and existing customers and managing the sale from enquiry through to order.
- Preparation and submission of quotations and responding to enquiries to win new business.
- Work in collaboration with all required departments (production, technical, credit control etc) to ensure all information submitted on quotations is achievable.
- Dealing with price negotiations within existing contracts or changes to T&Cs wherever required.
- Provide regular, timely, accurate reporting against planned objectives for those accounts.
- Take a proactive approach to market activity & trends and share this knowledge with team and other relevant departments.
- Managing customer complaints from root cause to a satisfactory conclusion.
- Any other duties as directed by the Commercial Manager to support the business.
- Demonstrable account management experience with a proven track record in maximising sales, maintaining existing customer relationships and identifying new business opportunities.
- Ability to work as part of a team and work collaboratively with other departments.
- Self-motivated with a positive attitude and drive to deliver.
- A flexible approach to work to suit business and customer requirements.
- Strong analytical, IT literacy and numerical skills.
- Strong time management, organisational skills and attention to detail.
- Excellent communication skills, both verbally and in writing
- A working knowledge of concrete, asphalt and aggregates would be desirable
- Competitive salary
- Company Pension
- 30 days annual leave per year
- Holiday purchase scheme
- Employee Assistant Programme
- Employee Discounts Platform
- Career development and internal progression
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Key Account Manager - Alloa, United Kingdom - Tillicoultry Quarries
Description
ARE YOU LOOKING FOR A CAREER CHANGE WITH EXCELLENT DEVELOPMENT OPPORTUNITIES?
TQ NEEDS YOU TO JOIN OUR TEAM
ABOUT US
Tillicoultry Quarries is a successful and fast-growing family-owned quarrying company and major supplier of aggregates, asphalt, ready-mixed concrete, mortar, render and sports sand to the building and road construction industry. We operate at over 31 sites throughout Central Scotland, the North East of England and East Anglia.
As a family business we have a clear focus on our people. We have a committed and engaged team of over 300 employees working in a variety of different roles delivering a unique combination of quality materials and service excellence for our customers.
Due to our continued success and rapid growth we are looking for a Key Account Manager to join our commercial team based at our new head office in Kilbagie, Kincardine. The successful candidate will be focused on maintaining and growing current accounts but also looking to target new customers to support the growth of our business.
WHY JOIN OUR TEAM?
As a family business we focus on our people. We offer job security and excellent training, development and career progression opportunities within our business.
KEY RESPONSIBILITIES
WHAT DO WE NEED FROM YOU
WHAT WE WILL GIVE YOU IN RETURN
This is an exciting opportunity to fulfil an important role within a fast growing and successful business
Take the first step towards your new career today by sending your CV to us today
Working towards a diverse workforce and equal opportunities