Customer Service Coordinator - Warrington, United Kingdom - Page Personnel Secretarial & Business Support

Page Personnel Secretarial & Business Support

Verified Company

Warrington, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The purpose of the customer service coordinator is to manage and resolve customer enquiries and handle additional customer and business needs.

In addition to this, the customer service coordinator will be the first-line of communications between all stakeholdersthroughout the order process.

Client Details
We are currently partnering with a global manufacturing company located in the Warrington area.

This business is an established cutting edge organisation who's products are at the centre of everyday life and sustainability is in the heart of their businessstrategy.

You would be joining a remarkable company who operates with the upmost integrity.

Description

In this role you will work closely with customers based worldwide You'll support your customers from the point of order through to payment and provide an exceptional service throughout.

As a Customer Service specialist you' will be well connected with internalcolleagues and be confident in your understanding of a typical manufacturing process.

This role is a well balanced role and will include both specialist administration and customer service duties.

Daily responsibilities for this role, will be:

SAP management to process orders
Support the resolution centre and assist customer complaint in a timely manner
Building trusting relationship with customers
Validate export documentation when needed
Invoice and raise credits and debits

Profile

Job Offer

In addition to the below range of benefits, you will also be part of an experienced team who will support you within this role.

Salary range around 30,00034,000, DOE and Languages
Benefits include 26 days holidays + Bank holidays
Monday to Friday (No Weekends)
Hybrid working after your initial training period you'll be trusted to work from home in addition to working within a modern office environment
Pension contribution scheme
Private medical insurance
Wellbeing benefits
Free Car Parking
Inclusive working environment

Along with the above, this organisation prides itself on their work-life balance culture.