Head of Service Management and Transformation, Jrn - Newcastle upon Tyne, United Kingdom - Northumbria Police

Northumbria Police
Northumbria Police
Verified Company
Newcastle upon Tyne, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description

Head of Service Management and Transformation, JRN 30575

  • Vacancy Type
  • Police Staff
  • Area Command / Department
  • Digital Policing
  • Location
  • Newcastle
  • Contract Type
  • Permanent
  • Hours
  • Full Time
  • Salary Range

- £81,894 - £88,57
  • Closing Date
  • 05/12/2023

Role:

Salary:
Band 14 £81,894 - £88,575

Location:
Hybrid - working from Forth Banks Police Station, Newcastle and home

Hours/Contract:
Permanent, full time

Working for #TeamNP
Our purpose at Team NP is simple: to keep people safe and to fight crime.

But it takes more than officers alone to do the job - and that's where our 2,000-strong team of police staff and 200 volunteers come in.


As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities.

From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we'll give you the support, training and time to carve out the career you always wanted.


As one of the top 50 UK inclusive employers and a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued.


Whether you're a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing.

With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best.


Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it's a chance to be part of something that really matters.

Learn about our full benefits package.


The role


Ever wondered what it's like working behind the scenes for one of the UK's largest Police Forces? Here at Northumbria Police, we are extremely excited to be able to offer an amazing opportunity to come and join us, in our Digital Policing team.

Playing a key role in developing an effective Infrastructure Services strategy that underpins the strategic objectives of the force you will develop and implement a plan to deliver that strategy over a 5-year financial planning cycle.

This role is central to the transformation of ICT to Digital Policing (DP) over the next 2 years.

It has the span of control across the whole value chain to provide the governance and linkage across the plan, design, build and run functions ensuring policy and procedures are in place, effective operational and delivery measures are recorded, and customer commitments are delivered on time and to the quality levels needed.

The primary accountabilities of the Head of Service Management and Transformation are:

  • To provide the governance to ensure the DP services, being provided to Police, are fit for purpose, used, performant and value for money.
  • To ensure the live (production) environment is protected and adequate controls are in place when new changes are applied.
  • To ensure DP risks, Audits and IT Health checks and activity are managed with actions tracked and issues resolved.
  • To ensure small project changes are managed and effected service design takes place when introducing new services.
  • The post holder will use their deep understanding of the IT industry and the implications of emerging technologies on for the Police environment to support the Business Engagement function in building effective relationships and collating and prioritising new requirements and building effective business cases.

What will I be doing?


Representing Digital Policing Operations, the role is responsible for the planning, management, governance and delivery of Service Management frameworks through core ITIL disciplines.

This is achieved through strategic ownership and operational accountability for the Digital Policing Service Management function and Application Portfolio. Building and developing scalable standards and processes that contribute to the overall operating model.


What you'll bring
Excellent technical, analytical, and project management skills.

  • Exceptional knowledge of emerging digital trends and technologies.
  • Deep understanding of the IT industry and the implications of emerging technologies for the Police environment. Educated to degree level (or equivalent relevant experience).
  • Demonstrable experience of influencing and stakeholder management skills.
  • Line management experience of both fixed and dynamic teams.
  • Strong communication and presentation skills.
Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.


What we offer

  • 26 days' leave, excluding bank holidays, increasing to 28 days for 3 years service and 30 days for 5 years+ service.
  • Enhanced Maternity, Shared Parental and Adoption leave.
  • Flexi Time Scheme allowing you to fit your working hours around your individual needs. Agile/Hybrid working option to work from home, yo
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