Business Support Officer - Stafford, United Kingdom - Midlands Partnership NHS Foundation Trust
Description
At MPFT we pride ourselves on staff wellbeing and development and we can offer you:- Our SOOTHE resources
- supporting staff across the trust with their physical, mental and financial health. In addition to the support offered from our occupational health provider Team Prevent.
- Counselling support and lifestyle information with advice on a variety of personal matters
- The opportunity to purchase additional annual leave
- Opportunities for flexible working (depending on the role)
- Career development opportunities and coaching plus access to in house training programs
- Innovative research training program entitled STARS (Supporting the advancement of Research Skills)
- Child Care Vouchers Scheme
- Recognition and engagement through our staff LOVE awards, LOVE long service awards and Staff Engagement Surveys
- NHS discounts available via the Blue Card and Red Guava schemes
This is a fantastic opportunity to fulfil the role of Business Support Officer within our Community Paediatric Team. The post holder will be a key member of the service providing business support for Community Paediatrics.
You will establish and maintain a business support infrastructure necessary to assist the Service Manager and Team Leaders in meeting the Trusts objectives and targets.
This will include the development of systems and processes to monitor performance against the Trust's Key Performance Indicators.- To analyse reports and extract data from all report formats for all Key Performance Indicators (Quantity & Quality) and feed this back to Service Manager and Team Leaders in a format that can be used within Services/Teams for planning and supervision purposes.
- Required to have the ability to approach individual clinicians and request action and if appropriate escalate performance/compliance issues as necessary via the Team Leaders with a requirement to further escalate if deemed necessary via Service Manager.
- To work with Corporate Services to identify areas of underrecording of clinical activity and work within the Services/Teams to improve recording and data quality.
- Working with Team leaders, Admin Lead and Service Manager to initiate and progress digital developments to support the service.
We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.
We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.
The post holder will support the Management teams in providing timely, efficient and effective support, ensuring that services are responsive, innovative and provided to the highest standard possible.
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