- Manage customer orders and queries in a timely manner
- Be the point of contact for European customers via phone, email & video conferencing
- Manage customer disputes through problem solving to swiftly resolve issues and minimize customer impact
- Liaise with warehouses and courier / delivery companies to ensure product delivery
- Driving key customer metrics to constantly improve performance profile
- Monday to Friday
- Bonus scheme
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german speaking customer services - Standish, United Kingdom - Bright Search Ltd
Description
NB THIS JOB OFFERS NO REMOTE WORKING ALL OFFICE BASEDGERMAN SPEAKING CUSTOMER SERVICES
Long established market leader in their field who has put the borough of Wigan on the ap for their supply of products throughout Europe is on the lookout for a fluent German speaker.
26.5K-28k + ANNUAL BONUSYou will be working (Apply online only) Monday to Friday communicating with customers as well as internal staff in German by way of email phone call etc
Your areas of responsibility will include:
Job Types:
Full-time, Permanent
Schedule:
Supplemental pay types:
Work Location:
One location
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