Housekeeping Supervisor - London, United Kingdom - Montcalm East, Shoreditch London
2 weeks ago
Description
Company Overview
United by timeless style and peerless service, the Montcalm Collection is London's compendium of luxury hotels.
Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the city's story.
Architecture and style may change, but classic hospitality stands the test of time:expect an enduring welcome from our team. We are proud of our past, but even more excited for our future.
Discover the hotels in the collection.
Our historic brewery, reimagined as a vibrant modern hotel:
The Montcalm At The Brewery.
Our Georgian charmer with an artful modern spirit:
The Montcalm Marble Arch. Our storied city-slicker, housed in the former headquarters of the
Royal Mail:
The Montcalm Royal London House.
Our duo of mindful hotels which set a slower pace:
Inhabit Southwick Street and Inhabit Queen's Gardens.
Job Description:
JOB TITLE:
Housekeeping Supervisor
RESPONSIBLE TO:
Hotel/House Manager
HOTEL NAME:
Royal London House
LOCATION:
London
MAIN DUTIES & RESPONSIBILITIES
- Consistently strive to please all Guests that he/she may come into contact with
- Maintain all Hotel Guest rooms and public areas, plus "back of the house" ensuring that the highest standards of cleanliness are met
- Hire and supervise training of all housekeeping personnel to ensure successful operation
- Measure, interpret and evaluate working standards of his/her department and corrects where necessary
- Create and maintain good working relationships within the department and with other departments such that a high level of morale is sustained
- Control all purchases for the department and is consistently aware of quality and cost.
- Keep a record of all items purchased
- Control department labour cost as directed by management
- Work with the Hotel Manager on all remodelling and renovation projects
- Carry out his/her specific decorating program and is responsible for keeping the design in tact
- Responsible for the annual budget and the annual linen requisition
- Represent the Hotel's management to the public in such a manner as to enhance its reputation and foster maximum community good will
- Show by personal example a philosophy of work and conduct consistent with the professionalism expected of management Colleagues
- Oversees operation of Laundry/Valet and Uniform Room
- Coordinate preventative maintenance programs with the Maintenance Manager
- Oversee the retrieval, safekeeping and disbursement of all lost and found items consistent with company policy
- Conduct regular Housekeeping Meetings to keep Colleagues informed of policies and procedures, special events, further improvement plans and Guest comments
- Keep informed of the housekeeping standards of competitor hotels
- Interact with individuals outside the hotel, such as suppliers, contractors, labour relations representations and competitors
- Have ultimate responsibility and accountability for safety training of all department Colleagues and for the overall accident record of the department
- Responsible for taking necessary proactive steps to reduce/eliminate Colleague accidents
- Accept responsibility for carrying out other management duties as requested by the General Manager and/or the Hotel Manager
Objectives
Objectives are set at your appraisal or one-to-one, and will assist you in your development within your role.
Benefits(non-contractual, discretionary)
- Competitive salary
- A supportive, empowering team environment
- Benefits platform with various discounts
- Wellbeing support, workshops and advice
- 28 holidays including eight bank holidays, with more holidays after twoyear service
- Cashback health benefits, including optical, dental, chiropractor and physio services
- Discounted gym membership
- Access to Wellbeing platform and sessions, including EAP
- Excellent incentive schemes
- Awards and Recognition Programme
- Annual parties
- Regular and ongoing training and development, including leadership workshops
- Pension scheme
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis as appropriate.
INDHOTEL
More jobs from Montcalm East, Shoreditch London
-
Spa Receptionist
London, United Kingdom - 3 weeks ago
-
Luggage Porter
London, United Kingdom - 3 weeks ago
-
Front Desk Supervisor
London, United Kingdom - 2 weeks ago