Associate - Front Office Support - London, United Kingdom - Charles Stanley

Charles Stanley
Charles Stanley
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Purpose:


Supporting all client administrative and operational functions within the Charles Stanley Asset Management and the broader Centralised Financial Services group.

Asset Management comprises of 4 business units, Multi Asset Fund Management, Discretionary clients, Model Portfolios and Fiduciary Management.

This role also requires support to a high standard of work for the London investment managers and regional branches in their business.


The primary function of this role is to provide operational support to the Asset Management business through the administration of client documentation, managing client queries, accurately instructing, recording and reporting on investments.

Additional areas of responsibility may include working closely with the Portfolio Management team to assist with the administration of client portfolios and implementation of investment decisions and collaborating with other areas within Charles Stanley on projects and new business initiatives.


Key Areas of Responsibility:


  • General administration duties of the Front Office Support team, including proactively identifying ways of improving efficiency.
  • Maintaining and rebalancing model portfolios across various thirdparty platforms. Ensuring that rebalances are instructed and completed within the permitted time frames.
  • Monthly and Quarterly production of Factsheets across the range of Model Portfolios.
  • Establishing a strong working relationship with various business areas.
  • Maintaining a strong relationship with various internal operations teams to ensure that transactions are carried out, recorded, and reported in a timely and accurate manner.
  • Ensuring that a high standard of compliance and risk awareness is upheld in the performance of all tasks at all times.
  • Assisting in the preparation of periodic and adhoc reporting, including valuations, performance, MI, KPI, risk and compliance.
  • If required as part of your role in the Front office Support team, taking ownership of all administrative duties relating to the production and distribution of various publications.
  • Assisting in the execution of short and long term project planning and initiatives relevant to the research and investment portfolio support function as required.
  • Work together with the team to ensure that all procedures are up to date in terms of details, accuracy and relevance.
  • Maintain accurate, timely and accessible records in accordance with regulatory and the firm's policies and procedures.

Qualifications & Experience:


  • GCSEs including Maths and English. Alevels preferred.
  • Appropriate experience in client administration and operations within an FCA regulated financial institution.
  • Relevant professional qualifications preferred.
  • Excel experience, understanding macros and formulas and using Excel to support robust processes.

Knowledge & Skills:


  • Excellent communication skills, both written and verbal and the ability to deal with people at all levels.
  • A good understanding of investment asset types and products, performance measures, operational and administrative processes.
  • Ability to produce high quality, accurate deliverables.
  • Strong client service skills.
  • Ability to collate and manipulate data and narrative on various systems to produce accurate and timely reports within set deadlines.
  • Ability to prioritise work, assist other team members and provide project support where required.
  • Ability to challenge processes and identify procedure gaps and complete risk analysis.
  • Strong compliance and risk awareness of all individual and team responsibilities.
  • General understanding of financial markets.
  • Flexible, selfmotivated and proactive with an enthusiastic attitude.
  • IT skills: Word, Excel, Powerpoint, and Outlook. Knowledge of Microsoft Dynamics/WDX, Figaro, BITA an advantage.

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