Receptionist - Birmingham, United Kingdom - Trowers & Hamlins LLP

Trowers & Hamlins LLP

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location/s

Birmingham

Experience Level

Entry Level

Term

Permanent

Working Hours

Full Time

Practice Area / Department

Business Support - Operations

Trowers & Hamlins is a City-led, international and national law firm with over 170 partners and 1000 staff. With offices across the UK, Middle East and Asia, we provide a full-service integrated offering.

Our clients operate in diverse industry sectors such as construction, transport and infrastructure, banking and financial services, distribution and logistics, education and health, hotels and leisure, defence, engineering and surveying, charities, retail and energy and natural resources.

We also act for many high net worth individuals.

We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. The truth is we don't prescribe who you are or how you ought to be. It's what you can do that interests us most.

While the work on offer is rewarding and often complex, the qualities we look for are simple. The ability to get on with people from all walks of life, for example. To talk and to listen. To develop the sorts of relationships that mean you win the friendship and loyalty of clients and colleagues alike. In short, to connect. These are the characteristics our people all have in common. They are vital, as is the drive and imagination to use your unique talents to the full. We will help you in this. In fact, we will support you in every way we can.

Job Advert Description

Where you'll work
Working in our main reception area you will be the face of our Birmingham office.

Often you will be the first contact our clients have had with the Firm either in person or over the phone.

You will be meeting and greeting internal and external clients ensuring they all receive a warm welcome and leave with the

best impression of Trowers & Hamlins.

You will work closely with our Receptionists across our UK offices and may assist in picking up calls or arranging meetings in other areas.

What you will be doing

Deliver a quality professional reception service to the firm's clients, Partners and employees at all times
Maintain the Reception area to ensure that it is always smart, professional looking and tidy
Meet and greet clients and visitors
Answer all incoming telephone calls and redirect to the appropriate person, take accurate, clear telephone messages and passing on to the relevant person in a timely fashion
Responsible for setting up telephone, conference calls and AV facilities
Ensure catering and presentational requirements are provided for each room booking, as necessary. If outside catering is required for an event, ensure this is in place meeting the requirements of the host.
Ensure the meeting room(s) are cleared promptly after use and client ready at all times
Ensure the client kitchen facility and equipment is kept clean and tidy at all times.
Assist with preparing for and running marketing events in the office, which may require working out of hours from time to time
Make travel arrangements and bookings

Assist General Office/Office Manager with admin to include: