Senior Cleaner - Newbury, United Kingdom - First Military Recruitment

First Military Recruitment

Verified Company

Newbury, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Residential Field Supervisor

Location:
Newbury, Andover, Basingstoke

Salary:
Up to £28,000 + Van

Overview:

First Military Recruitment are currently seeking a Residential Field Supervisor on behalf of one of our clients.

To ensure residential work is supported operationally to achieve the departmental targets, providing technical advice & training where required and ensuring legal and health & safety requirements are met.

Duties and Responsibilities:

Collecting and completing relevant documentation to meet legal and organisational requirements including report writing.
Carrying out professional cleaning of soft/hard furnishings for the residential/commercial and communal departments.
Carrying out fire, flood and trauma restoration work.
Participating in and delivering training for Residential Technicians.
Participating in the oncall rota and being available to advise oncall colleagues.
Ensuring the Residential Technicians are managed and supported.
Employing strategies and methods to motivate the team, listen to their concerns or suggestions and operate an inclusive style of supervision.
Enhancing the image of the company through a professional approach.
Ensuring standards and procedures are being followed.
Providing technical support to staff and customers.
Producing quotations for residential and commercial cleaning and restoration work including recommendations for specialist equipment.
Keeping vehicles stocked with specified stock levels and equipment along with daily and weekly maintenance checks.
Working as part of a team delivering first class, professional customer service.
Order materials/products for the Residential Department.
Work with the Residential/Restoration Services Manager to assess and resolve queries, requests, and complaints in a timely manner.
Provide information to the customer, advising and answering enquiries on services available.
Encourage feedback on services provided and recognise the changing needs of the service and make recommendations to the Department Manager for service improvements.
Coordinate residential departments equipment upkeep either by using own skills or informing the Residential/Restoration Services Manager or operations department.
Maintain and manage the residential departments workshop and carry out monthly building and equipment safety inspections, reporting any concerns or damage to the Residential/Restoration Coordinator.
Respond to all operating difficulties with equipment and assist staff with use.
Ensure Health and Safety Legislation and company policies and procedures are adhered to by self and Technicians.
Attend meetings as required by the company.
Undertake any other duties as required commensurate with the role.

Skills and Qualifications:

Leadership, organisational and time management skills including supervising a small team.
Excellent communication skills written and verbal skills.
Good interpersonal skills to form effective working relationships with clients and staff at all levels.
Ability to prioritise and be proactive.
A clean driving licence is preferred.
Ability to perform tasks in a timely manner and work independently.
Portray a professional and smart appearance.
Consistently demonstrate an awareness of good relations with customers and colleagues.
Experience of cleaning in a similar role.
Hold, or be willing to work towards, core competency training (e.g., BDMA, H&S, Risk Assessment).