Performance and Mi Coordinator - West Midlands, United Kingdom - ISS Facility Services

ISS Facility Services

Verified Company

West Midlands, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Government

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Business Area: Government

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Place of Work: West Midlands
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Contract Type: Permanent
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Hours: 40
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Context
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ISS provides integrated facilities management services to a client with a national portfolio in the UK. There is a requirement for a Performance Support Administrator to join the central support function, the role will be responsible for the administration of the central CAFM system and support the coordinating and reporting of data. As one of the largest contracts within the Key Account portfolio, this is an opportunity to join an exciting and ever-growing contract.
***********As a member of the Central Support team, you will co-ordinate and administer the CAFM system (TriRiga) as well as other key contractual reporting systems. You will be responsible for both the accurate and timely provision of reporting and ensuring operational team meet contractual KPI's. The role will assume responsibility for the system a provide a supporting role to the operational team with regards to queries and task management.
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Key Responsibilities
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Undertaking task amendments and completions in the CAFM system (TriRiga). Rescheduling of Planned Preventative maintenance tasks in line with operational requests.

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Ensuring ISS policy and system processes are followed, and corrective tasks are transferred and uploaded to the CAFM in a timely fashion.

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Ensuring contractual SLA's are met for all tasks and supporting data management projects.

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Additional administration & support functions deemed necessary at the time.
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Professional and personal competencies/qualifications
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Skilled user of Microsoft Office, Power Point, Excel User

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Data management/handling experience

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Experience of working/managing a CAFM System

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Administrative management

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Proven track record of achievement within an administrative function

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Experience working within the Facilities Management industry

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Excellent written and oral communication

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A good team player

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Numerate and technology literate

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Excellent communication, presentation, facilitation and interpersonal skills
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ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
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If you have any further queries regarding this role, please contact the Resourcing Team on
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Please click on the following link for more information on this role

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ISS is proud to be a diverse and inclusive employer.
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ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background.
*****Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.